At Swarovski where innovation meets inspiration our people desire to explore experience and create. We are looking for Outlet Head of Sales responsible for leading and driving profitable growth across the Outlet channel by maximizing sales productivity margin labor efficiency and talent performance. Our Outlet Head of Sales ensures consistent execution of outlet commercial strategies protects brand standards and delivers an elevated luxury outlet customer experience. Owns outlet-specific KPIs and provides leadership to District Managers and Outlet Store teams across the region.
About the role
This role is open to applicants based in: Dallas Houston Chicago New York or Atlanta.
Own and deliver profitable growth across the Outlet channel driving sales margin labor productivity and inventory efficiency
Lead and develop District Managers and Outlet Store leaders to execute outletspecific strategies and achieve KPI targets.
Drive sales productivity by improving conversion AOV UPT traffic and sales per square foot.
Manage gross margin markdowns inventory turns aged inventory and shrink to maintain healthy outlet economics.
Control labor and storelevel costs including payroll to sales sales per labor hour and overtime.
Ensure a strong and consistent customer experience while maintaining brand and visual standards.
Build a strong talent pipeline improving engagement retention and succession readiness.
Use KPI analysis and performance reviews to drive continuous improvement and consistent execution.
Inspire coach and develop a high-performing sales team.
Act as a liaison between central business units and field teams sharing insights business ideas and real estate opportunities.
About you
Proficient in MS office (Advanced Excel)
Outstanding verbal and written communication skills
Problem solving mindset
Strong Forecastingskills
Analytical Mindset
Succession Planning
Decision making and strategic thinking
Outlet Sales Management experience
Bachelors Degree
Experience with Outlet Sales Management
Inventory management
Minimum 7 years of professional experience in a similar role
What we offer
You can expect a range of benefits including:
Swarovski products discounts
Employee Assistance Program
Volunteering leave
Learning and development programs
Salary Range: $160000-$175000 /year
*This represents the expected hiring range and may not represent the full pay range for the position. The salary offered will depend on several factors such as relevant skills qualifications and experience.
Masters of Light Since 1895
Swarovski creates beautiful crystal-based products of impeccable quality and craftsmanship that bring joy and celebrate individuality.
Founded in 1895 in Austria the company designs manufactures and sells the worlds finest crystal gemstones Swarovski Created Diamonds and zirconia jewelry and accessories as well as crystal objects and home accessories. Swarovski Crystal Business has a global reach with approximately 2400 stores and 6700 points of sales in around 140 countries and employs more than 18000 people. Together with its sister companies Swarovski Optik (optical devices) and Tyrolit (abrasives) Swarovski Crystal Business forms the Swarovski Group. A responsible relationship with people and the planet is part of Swarovskis heritage. Today this legacy is rooted in sustainability measures across the value chain with an emphasis on circular innovation championing diversity inclusion and self-expression and in the philanthropic work of the Swarovski Foundation which supports charitable organizations bringing positive environmental and social impact.
Swarovski is an equal opportunity employer. We give our people the guts to celebrate individuality and pride ourselves on creating a workplace where people feel involved respected valued connected and heard. A place where anyone/everyone belongs. All aspects of employment including the decision to hire promote discipline or discharge will be based on merit competence performance and business needs. We do not discriminate based on race color religion marital status age national origin physical or mental disability medical condition pregnancy gender sexual orientation gender identity or expression veteran status or any other status protected under the law of the countries we operate in.
Swarovski is committed to Equal Employment Opportunity for all employees and will take Affirmative Action in those appropriate employment situations. All employment decisions will be made without regard to race color religion age national or ancestral origin gender sexual orientation marital status citizenship status veteran status and disability.
Swarovski is committed to Equal Employment Opportunity for all employees and will take Affirmative Action in those appropriate employment situations. All employment decisions will be made without regard to race color religion age national or ancestral origin gender sexual orientation marital status citizenship status veteran status and disability.
Required Experience:
Director
At Swarovski where innovation meets inspiration our people desire to explore experience and create. We are looking for Outlet Head of Sales responsible for leading and driving profitable growth across the Outlet channel by maximizing sales productivity margin labor efficiency and talent performance....
At Swarovski where innovation meets inspiration our people desire to explore experience and create. We are looking for Outlet Head of Sales responsible for leading and driving profitable growth across the Outlet channel by maximizing sales productivity margin labor efficiency and talent performance. Our Outlet Head of Sales ensures consistent execution of outlet commercial strategies protects brand standards and delivers an elevated luxury outlet customer experience. Owns outlet-specific KPIs and provides leadership to District Managers and Outlet Store teams across the region.
About the role
This role is open to applicants based in: Dallas Houston Chicago New York or Atlanta.
Own and deliver profitable growth across the Outlet channel driving sales margin labor productivity and inventory efficiency
Lead and develop District Managers and Outlet Store leaders to execute outletspecific strategies and achieve KPI targets.
Drive sales productivity by improving conversion AOV UPT traffic and sales per square foot.
Manage gross margin markdowns inventory turns aged inventory and shrink to maintain healthy outlet economics.
Control labor and storelevel costs including payroll to sales sales per labor hour and overtime.
Ensure a strong and consistent customer experience while maintaining brand and visual standards.
Build a strong talent pipeline improving engagement retention and succession readiness.
Use KPI analysis and performance reviews to drive continuous improvement and consistent execution.
Inspire coach and develop a high-performing sales team.
Act as a liaison between central business units and field teams sharing insights business ideas and real estate opportunities.
About you
Proficient in MS office (Advanced Excel)
Outstanding verbal and written communication skills
Problem solving mindset
Strong Forecastingskills
Analytical Mindset
Succession Planning
Decision making and strategic thinking
Outlet Sales Management experience
Bachelors Degree
Experience with Outlet Sales Management
Inventory management
Minimum 7 years of professional experience in a similar role
What we offer
You can expect a range of benefits including:
Swarovski products discounts
Employee Assistance Program
Volunteering leave
Learning and development programs
Salary Range: $160000-$175000 /year
*This represents the expected hiring range and may not represent the full pay range for the position. The salary offered will depend on several factors such as relevant skills qualifications and experience.
Masters of Light Since 1895
Swarovski creates beautiful crystal-based products of impeccable quality and craftsmanship that bring joy and celebrate individuality.
Founded in 1895 in Austria the company designs manufactures and sells the worlds finest crystal gemstones Swarovski Created Diamonds and zirconia jewelry and accessories as well as crystal objects and home accessories. Swarovski Crystal Business has a global reach with approximately 2400 stores and 6700 points of sales in around 140 countries and employs more than 18000 people. Together with its sister companies Swarovski Optik (optical devices) and Tyrolit (abrasives) Swarovski Crystal Business forms the Swarovski Group. A responsible relationship with people and the planet is part of Swarovskis heritage. Today this legacy is rooted in sustainability measures across the value chain with an emphasis on circular innovation championing diversity inclusion and self-expression and in the philanthropic work of the Swarovski Foundation which supports charitable organizations bringing positive environmental and social impact.
Swarovski is an equal opportunity employer. We give our people the guts to celebrate individuality and pride ourselves on creating a workplace where people feel involved respected valued connected and heard. A place where anyone/everyone belongs. All aspects of employment including the decision to hire promote discipline or discharge will be based on merit competence performance and business needs. We do not discriminate based on race color religion marital status age national origin physical or mental disability medical condition pregnancy gender sexual orientation gender identity or expression veteran status or any other status protected under the law of the countries we operate in.
Swarovski is committed to Equal Employment Opportunity for all employees and will take Affirmative Action in those appropriate employment situations. All employment decisions will be made without regard to race color religion age national or ancestral origin gender sexual orientation marital status citizenship status veteran status and disability.
Swarovski is committed to Equal Employment Opportunity for all employees and will take Affirmative Action in those appropriate employment situations. All employment decisions will be made without regard to race color religion age national or ancestral origin gender sexual orientation marital status citizenship status veteran status and disability.
Required Experience:
Director
View more
View less