US Insurance Operations
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Job Location:
Monthly Salary:
Posted on:
14 hours ago
Vacancies:
1 Vacancy
Department:
Job Summary
Responsible for managing general insurance policies for individual clients including assisting US producers with onboarding new clients processing transactions tracking revenue preparing insurance summaries and scorecards for client managers and producers and handling claims alerts mailboxes and faxes.
- Review and analyze carrier documentation to ensure accurate processing of Personal Lines insurance policies.
Manage various Personal Lines subprocesses including commission updates revenue tracking creation of renewal summaries processing transactions across different lines of business handling claims alerts mailbox and fax items preparing billing prerequisites and working closely with U.S. producers for onboarding new clients.
Consistently meet key performance indicators (KPIs) by adhering to service level agreements (SLAs) quality standards and turnaround time (TAT) requirements set by the business unit.
Effectively manage assigned workloads and meet delivery expectations based on business priorities.
Provide support for additional subprocesses as and when required.
Ensure full compliance with company policies and regulatory guidelines to protect clients colleagues and business interests during transaction processing.
Contribute to ongoing process improvement by identifying opportunities and recommending enhancements.
Respond to emails promptly following defined guidelines and timelines.
Build and maintain strong professional relationships with both internal and external stakeholders.
Top 5 Competencies
Client-Centric Approach
Problem Solving
Attention to Detail
Initiative and Ownership
Time Management
Skills
Strong verbal and written communication skills
Logical and analytical thinking abilities
Quick learner with the ability to adapt to new processes and systems
Effective at prioritizing and organizing tasks within tight deadlines
Capable of working both independently and collaboratively in a team
Able to perform well under pressure and manage time-sensitive tasks
Responsibilities
-
Qualifications
Graduation
Shift Timings: 6:30 PM 3:30 AM (Fix Evening Shift)
Location: Vikhroli
Were committed to equal employment opportunity and provide application interview and workplace adjustments and accommodations to all applicants. If you foresee any barriers from the application process through to joining WTW please email
Key Skills
- Sales Experience
- Time Management
- Marketing
- Customer Service
- Communication skills
- Retail Sales
- Business Management
- Outside Sales
- Telemarketing
- Insurance Sales
- Medicare
- Phone Etiquette
