Ready to build the future with AI
At Genpact we dont just keep up with technologywe set the pace. AI and digital innovation are redefining industries and were leading the charge. Genpacts AI Gigafactory our industry-first accelerator is an example of how were scaling advanced technology solutions to help global enterprises work smarter grow faster and transform at scale. From large-scale models to agentic AI our breakthrough solutions tackle companies most complex challenges.
If you thrive in a fast-moving innovation-driven environment love building and deploying cutting-edge AI solutions and want to push the boundaries of whats possible this is your moment.
Genpact (NYSE: G) is anadvanced technology services and solutions company that deliverslastingvalue for leading ourdeep business knowledge operational excellence and cutting-edge solutions we help companies across industries get ahead and stay by curiosity courage and innovationour teamsimplementdata technology and AItocreate tomorrow to know us onLinkedInXYouTube andFacebook.
Inviting applications for the role of SR. Project Managerwith AMS
Responsibilities:
The candidate should have professional experience with successful (and recent) track record of delivery of multiple SAP implementation and AMS projects performing in the role of Project or Program Manager in implementing SAP ERP (ECC S/4 HANA).
The candidate should have deep experience across multiple industries including Automotive Government FMCG Life Science Pharmaceutical and Retail.
Responsible and Accountable for the successful delivery of all project phases releases and project components for transformation projects.
Leverage his/her broad business and technical expertise to address technology architecture blueprinting data analysis business modelling technical design application development integration and enablement.
Manage the technical relationship with the customer and will be the GENPACTs face (besides the Business Relationship Manager) to the customer involving the sales process.
Should have deep understanding of the ITIL concepts and working principle.
Master and maintain detailed knowledge of SAPs end to end solutions and product suite configuration options.
The candidate should have excellent leadership communication (written and oral) and interpersonal skills with proven ability to deliver high profile activities to tight timescales. Proven success in contributing to a team-oriented environment across multiple countries in a hybrid model is desirable.
The Program/Project Manager is responsible for the overall management of the SAP delivery project throughout its lifecycle. They are responsible for defining planning tracking and managing the project for identifying key resources and providing the direction they require to meet project objectives. The responsibilities include project plans creation schedule management risk management scope definition cost definition and allocation. He /She coordinates work with teams including coordinating the activities of cross- functional teams by leading through influence to ensure project timelines are met.
The candidate is responsible for collaborative project review meetings to highlight significant updates assessing risks and risk mitigation plans while providing project status to key stakeholders. Mobilizes and motivates effective project teams; communicating effectively across teams and groups; reprioritizing as necessary to address changes in the business and/or shifting needs.
Should be an expert in scope management and estimation techniques in alignment with the client business teams.
The Project Manager provides leadership to cross-functional teams responsible for delivering defined project outputs to time budget and project quality criteria. They also ensure adherence to project management methodology practices provide team coaching evaluate the performance of team members and reinforce the enterprise knowledge management through the collection and communication of lessons learned.
Collaborate with the PMO teams for management of overall resource allocation and capacity allocation of the project resources. Will be responsible and accountable for the resource utilization of project resources to deliver the correct project margins.
The successful candidate will have a solid background managing the successful delivery of SAP solutions with extensive experience across at least 5 full implementations of which 2 are SAP S4HANA implementations.
Should have curiosity and intertest in knowing the latest development in SAP technology like SAP BTP Data sphere etc.
Deliver recognized piece of transformational thought leadership and present at industry events.
The candidate will demonstrate end-to-end project experience that encompasses process design planning and management; execution of the build through to go-live is a must.
Experience implementing systems based on a templated solution will be highly valued. Industry certifications (PMI / Prince2 etc) will be highly valued
Provide L2/L3 application support for SAP modules (FI/CO MM SD PP HCM etc.)
Handle incident problem and service request management within SLA timelines
Perform root cause analysis (RCA) and permanent fix implementation
Support change requests enhancements and minor developments
Coordinate with SAP BASIS ABAP and functional teams for issue resolution
Monitor system performance and ensure application stability
Support SAP transports testing and production deployments
Maintain application documentation and knowledge base
Participate in SAP upgrades patches and rollouts
Ensure compliance with ITIL processes and AMS best practices
Qualifications we seek in you!
Minimum Qualifications
Graduation: MBA/MCA
Preferred Qualifications
SAP Certification(s) in relevant modules
Experience with SAP Fiori SAP BW/BI or SAP BTP
Exposure to Agile or SAP Activate methodology
Experience in production support and global rollouts
The candidate must be a self-starter capable of multitasking and efficiently manage their time in a multifaceted environment with demanding deadlines while requiring minimal levels of supervision.
Additionally the candidate must possess excellent writing speaking analytical project management organizational teamwork and customer service skills that will assist them in identifying solutions to sophisticated security problems
Ability to deliver high quality and reliable software by collaborating with team. Outstanding analytical skills ability to apply expertise to drive sophisticated technical and highly commercial solutions. Possess good verbal and written communication skills.
Why join Genpact
Lead AI-first transformation Build and scale AI solutions that redefine industries
Make an impact Drive change for global enterprises and solve business challenges that matter
Accelerate your careerGain hands-on experience world-class training mentorship and AI certifications to advance your skills
Grow with the best Learn from top engineers data scientists and AI experts in a dynamic fast-moving workplace
Committed to ethical AI Work in an environment where governance transparency and security are at the core of everything we build
Thrive in a values-driven culture Our courage curiosity and incisiveness - built on a foundation of integrity and inclusion - allow your ideas to fuel progress
Come join the 140000 coders tech shapers and growth makers at Genpact and take your career in the only direction that matters: Up.
Lets build tomorrow together.
Genpact is an Equal Opportunity Employer and considers applicants for all positions without regard to race color religion or belief sex age national origin citizenship status marital status military/veteran status genetic information sexual orientation gender identity physical or mental disability or any other characteristic protected by applicable laws. Genpact is committed to creating a dynamic work environment that values respect and integrity customer focus and innovation.
Furthermore please do note that Genpact does not charge fees to process job applications and applicants are not required to pay to participate in our hiring process in any other way. Examples of such scams include purchasing a starter kit paying to apply or purchasing equipment or training.
Required Experience:
Senior IC
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