P&O Ops Service Delivery Payroll Expert

Job Description Summary

Job Description

Major accountabilities:

• Employee Lifecycle Management

• Own and execute core HR processes connected to pre-payroll payroll and post payroll activities
• Collaborate closely with P&O Business Partners Technology and other P&O teams to ensure seamless employee experience.
• Maintain accurate and up-to-date employee records in ADP GV system in line with inhouse HCM systems (Workday SAP)
• Ensure all transactions are documented in our Case Management System and processed within the defined Service Level Agreement and Key Performance Indicators (Turnaround time first-time-right rate)
• Perform quality checks and apply 4eye principle as defined in Sandoz P&O Internal Controls.
• Identify process improvement opportunities and support global or regional HR projects.
• Coordinate with internal teams and external providers to ensure accurate and timely payroll processing.
• Validate payroll inputs and outputs including variable pay deductions and statutory contributions.

• Qualifications:

• 35 years of experience in HR Operations ideally in the pharmaceutical or regulated industry
• Polish and English knowledge is a must
• Strong working knowledge of local labor law and HR compliance requirements
• Advanced experience with HRIS systems (e.g. Workday SAP ServiceNow) and time management tools
• Excellent communication
• Skills and ability to manage complex stakeholder relationships.
• Strong interpersonal stakeholder management and problem-solving skills

Operational Excellence

Ensure consistent adherence to Global and Local HR Policies labor regulations and Data Protection Standards (GDPR) Maintain audit-ready documentation and follow robust process controls including segregation of duties and 4eye-reviews. Support Internal Audits timely accurate documentation and responses. Contribute to regular reporting of operational performance identifying root causes for SLA breaches quality issues and implementing corrective actions.

• Address employee payroll queries and ensure resolution in line with SLAs.
• Support audits and ensure payroll processes comply with internal controls and local regulation

Compensation Structure & Criteria:

Sandoz compensation is determined by job level qualifications niche skills experience and location within company salary ranges. Fully proficient and highly effective employees can expect a starting salary around market median with those new to the level or with less functional depth at the lower end of the range and those with sustained superior or niche skills towards the higher end of the range. Internal equity and external market data inform our range placement. Annual salary reviews consider performance outcomes market alignment and business needs.

Job location: Warsaw/Stryków Poland

Pay range (monthly salary): zł/gross banding 7233 - 13433

Variable compensation:

• Annual performance-based bonus: 10%
• employee share program;

Additional benefits include:

Lunch card worth 450 zł per month

Laptop

Medical care

Life Insurance

Retirement plan

Multisport or Kaltura card (co-financed by the employee)

Additional 2 days off

Language learning platform

Pay frequency: monthly

Expected weekly working hours: 40h

Contract type: full time first fixed-term contract for 12 months

Why Sandoz

Generic and Biosimilar medicines are the backbone of the global medicines industry. Sandoz a leader in this sector provided more than 900 million patient treatments across 100 countries in 2024 and while we are proud of this achievement we have an ambition to do more!

With investments in new development capabilities production sites new acquisitions and partnerships we have the opportunity to shape the future of Sandoz and help more patients gain access to low-cost high-quality medicines sustainably.

Skills Desired