Senior Regional Director, Inclusive Banking

Our Story & Purpose:

Were Vancity a member-owned credit union built on the principles of inclusion and social justice. Since 1946 our relentless commitment to these values has helped us challenge the status quo and break down barriers. Weve made bold commitments to become net-zero by 2040 across all mortgages and loans and were actively pursuing strategies in Indigenous banking and financial resilience for our members.

As the largest private sector Living Wage Employer in Canada were proud to be consistently recognized as one of the countrys Top Employers. If youre ready to join our team of 2300 diverse individuals access competitive rewards and benefits and be part of a greater movement - apply today!

Your Role in Supporting Our Members:

As a Senior Regional Director you will lead the strategic growth and oversight of a retail branch region within Vancitys Inclusive Banking network translating divisional strategy into clear regional priorities that drive strong financial results and exceptional member experiences. Youll directly lead a team of Branch Managers strengthening leadership capability operational effectiveness and community presence across the region while championing disciplined sales and advice practices effective risk management and an inclusive member-centric culture. Were looking for an experienced retail banking leader who excels at coaching other leaders uses data and insights to guide decisions and is passionate about advancing inclusive community-focused banking.

We are hiring for two (2) Full-time Permanent positions which will be based across our branches within a region and will report directly to the VP Inclusive Banking (Branch Channel). Candidates must be located in the Vancouver / Lower Mainland region or be willing to relocate.

How Youll Make an Impact:

• Leading the development and delivery of regional growth strategies that translate divisional priorities into clear plans focused on service excellence new-market growth and strong financial performance
• Driving regional performance and the modernization of branch service models through a member-centric approach and close collaboration with Inclusive Banking Wealth Management Business Banking Marketing IT Risk and other enterprise teams
• Ensuring effective service strategies resource allocation and decision-making by leveraging branch insights and internal and external data while advocating for both member and employee voices in projects and process improvements
• Coaching and developing Branch Managers as strategic enterprise-minded future-oriented leaders strengthening their ability to foster professional growth succession high performance and an inclusive culture within their teams
• Leading disciplined sales management and advice practices across branches enhancing discovery conversations opportunity identification and effective referrals between Retail Business Banking and Wealth
• Representing Vancity within the region by working with Branch Managers to build strong relationships with local businesses and community partners strengthening market presence and deepening member trust
• Overseeing effective risk management compliance and regulatory oversight across branches balancing access and innovation with Vancitys risk tolerance

Where Youll Lead and Influence:

• Providing strategic oversight to a regional network of 12-15 branches ensuring alignment with divisional priorities and memberâcentric service excellence
• Leading and developing a team of 25 Branch Management staff with overall leadership accountability for approximately 150220 employees across the region
• Overseeing a significant regional portfolio including approximately $4.2B in lending and $3.5B in deposits ensuring strong financial performance and responsible growth

What Youll Bring to the Team:

• 7-10 years of progressive experience in retail banking or financial services including leadership responsibility for branch teams or multiple locations
• Proven ability to drive branch or regional performance balancing service excellence growth and operational effectiveness in a regulated environment
• Strong understanding of branch operations including sales management advice delivery and day-to-day service execution within a retail banking network
• Demonstrated people leadership capability with experience coaching Branch Managers building engagement and developing future leaders in a multi-branch or regional context
• Experience implementing divisional strategies at a regional or branch level using data and performance insights to guide priorities and resource allocation
• Working knowledge of risk compliance and conduct requirements within a branch banking environment
• Post-secondary education in business finance or a related field or an equivalent combination of education and experience
  
  

Youll Thrive Here If You Are:

• Strategic and future-focused You think beyond the day-to-day to shape long-term regional strategies that align with divisional priorities and Vancitys purpose-driven goals.
• A builder of leaders You are energized by coaching Branch Managers growing leadership capability and fostering high-performing inclusive teams across multiple locations.
• Member and community-centered You champion decisions that enhance member experience deepen community relationships and reflect a commitment to financial inclusion and social justice.
• Data-informed and results-driven You are comfortable using performance insights and branch feedback to guide priorities investments and continuous improvement.
  

We value lived experience so if you are interested in this role we encourage you to apply even if you feel your skills dont perfectly align with those listed.

What Youll Earn:

This role offers a salary range of$165500 to $194700 per annum. The base pay offered may vary depending on factors such as relevant qualifications skills previous experience and internal equity. As part of our total rewards package employees may also be eligible for our annual incentive program subject to program eligibility requirements.

Why Youll Love Working Here:

A career at Vancity is more than just a job youre joining a tradition of change-makers who are creating lasting change for our communities. Beyond base pay we offer a comprehensive total rewards package to ensure our employees are empowered to thrive:

• Living Wage Employer: Were the largest private-sector Living Wage Employer in Canada and consistently ranked among Canadas Top Employers.
• Customizable Benefits: Permanent employees receive flexible benefit packages that can be tailored annually to meet evolving needs.
• Generous Vacation: New employees start with 3-4 weeks of vacation per year with additional days earned over time.
• Extra Stat Holidays: In addition to BCs 11 statutory holidays we offer 2 extra days plus care days for personal or family illness.
• Immediate Health Coverage: Health and dental benefits begin on your hire date with three levels of coverage to choose from.
• Defined Benefit Pension: Our retirement plan provides a guaranteed income for life recognizing that retirement looks different for everyone.

Vancity Talent Programs:

Vancity supports an inclusive hiring process for candidates who self-identify as Indigenous Black or Trans. With special permission from the BC Human Rights Commissioner this initiative provides access to career development opportunities prioritized job screening and feedback. Any information you choose to share will be stored securely and used only for recruitment and career development connected to this initiative in line with the BC Personal Information Protection Act (PIPA). For details please see our dedicated Talent Programs job posting.

At Vancity were committed to creating a welcoming and inclusive workplace to help our people and communities thrive and prosper. Diversity in our workforce is integral so that we can truly represent understand and respond to our community needs and deliver on our member experience.

We are also committed to an inclusive barrier-free and accessible recruitment experience for all candidates. If you require any accommodations or support at any stage of the recruitment process (including the application stage) we encourage you to let us know by contacting our Talent Acquisition team at Were here to work with you to ensure your needs are met promptly and effectively. All requests will be handled with the utmost respect and confidentiality so you can participate fully in the process.

Required Experience:

Director