Product Coordinator
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Job Location:
Monthly Salary:
Posted on:
30+ days ago
Vacancies:
1 Vacancy
Job Summary
AClient Experience Representativetoprovide support to our clients for software solutions. The ideal Representative will be aknowledgeable and enthusiastic home health home care or hospice professional who enjoysmaking a positive impact on patients lives across the country.
Job Duties.
- Provide consultative support and solutions for all Axxess clients; answer questions via phone and support ticketing center resolve problems and offer general assistance for the day-to-day operations of our various products
- Partner effectively to provide quality support while always upholding company values
- Respond rapidly and provide prompt support to client concerns; escalate unresolved matters and maintain ownership through to a timely resolution
- Receive ongoing training to maintain knowledge and relevancy within the industry and company products/services
- Communicate with clientele; research to diagnose inquiries; managing database records and provide status reports on reported issues all done with speed and professionalism
Qualifications :
- Requirement
- Bachelors degree required
- Customer orientation and ability to adapt/respond to different personalities
- Desire to anticipate customer needs paired with the drive to provide a consultative solution
- Excellent communication skills; presentation written and verbal
- Demonstrated ability to organize and implement priorities; manage multiple tasks in a dynamic setting
- Healthcare Industry Experience is a plus (LVN PTA COTA MSW Intake Scheduling Office Management Administration Medical Records)
Additional Information :
We offer a competitive compensation package benefits and growth opportunities for everyone who joins Cavista.
- Casual Friday
- Competitive Compensation Package
- Professional Development for Career Growth
- 20 PTO (Paid-Time-Off) Days Holidays Birthdays off
- Holiday and Employee Celebrations
- Game On! Xbox Pool Chess and more
- Genuine respect for work-life balance
- Respect and Collaborative team environment
- And so much more
All your information will be kept confidential.
Remote Work :
No
Employment Type :
Full-time
Key Skills
About Company
Company DescriptionAt Cavista, our mission is to empower organizations with the world’s best technology solutions. We ensure the highest level of client satisfaction through a global network of innovation, and our software solutions are custom-built to accommodate your domain and requ ... View more
