Employment Type:

Shift:

Description:

Essential Functions

Our Trinity Health Culture: Knows understands incorporates & demonstrates our Trinity Health Mission Values Vision Actions & Promise in behaviors practices & decisions.

Work Focus: Responsible for the daily operations & the oversight of staff. Supervisors work in collaboration with department managers to manage staff & department effectively. Participates in & contributes to the performance management / review process. Implements departmental plans & priorities identified by accountable leaders. May participate & recommend in the hiring & selection process. Responds promptly & directly to meet or exceed customers needs.

Process Focus: Follows standards of performance & work processes in designated areas. Coordinates staff scheduling & assignment. Reviews & approves administrative functions (time payroll expense). Stewards productive use of resources (e.g. people financial equipment supplies materials) to achieve assigned commitments experiences & quality standards.

Communication: Employs effective & respectful written verbal & nonverbal communications. Develops an environment of mutual confidence & trust through collaborative relationships. Effectively communicates goals standards program expectations service performance & how the work serves Trinity Health objectives. Proactively recognizes addresses & / or escalates organizational operational or team conflicts.

Environment: Performs work in an environmentally safe professional & healthy manner. Self-monitors & initiates corrections & / or seeks guidance when needed. Demonstrates flexibility & self-direction by responding as a team player. Helps to create a positive work environment that promotes productivity. Accountable for continuous self-development & supporting the growth of others.

Maintains a Working Knowledge of applicable federal state & local laws / regulations Trinity Health Integrity & Compliance Program & Code of Conduct as well as other policies procedures & guidelines in order to ensure adherence in a manner that reflects honest ethical & professional behavior & safe work practices.

Functional Role

• Delivers high-quality accurate service to enhance the colleague experience acting as a key resource for escalated concerns related to Leaves of Absence including FMLA ADAAA & disability-related accommodations. Provides proactive guidance to leaders and colleagues for the duration of the leave.

• Provides strategic guidance & subject matter expertise on leave programs partnering with legal labor relations HR consultants & vendors to resolve complex cases reduce risk exposure & ensure compliance with federal state & local regulations.

• Oversees & supports the implementation of leave-related policies procedures & technologies. Responsible for documenting process workflows creating job aids & supporting implementation activities. Ensures all process documentation & internal resources are current & readily accessible to all appropriate teams.

• Functions as an operational leader within the HR Service Center by supervising workstreams supporting day-to-day activities & serving as an escalation point. Responsible for team management including hiring performance evaluations & employment decisions. Operates as a backup to the manager when needed.

• Serves as the primary escalation point & subject matter expert for all complex leave & ADAAA cases ensuring thorough evaluation & resolution of workplace accommodation requests. Provides expert consultation on the interactive process partnering closely with managers HR consultants Legal & Colleague & Labor Relations to ensure compliance with federal state & local disability laws. Applies advanced knowledge of ADAAA FMLA union contracts benefits design & organizational policies to guide decision-making & minimize risk. Supports delivery of specialized HR services within the Service Center with a strong emphasis on equitable legally sound leave & ADAAA case management.

• Manages complex escalated cases. Reviews documentation & partners with appropriate cross functional teams to resolve cases & minimize exposure & risk.

• Maintains expert knowledge through active involvement in HR networks & user groups staying informed on legal updates & industry best practices relevant to leave management including state and union requirements

• Collaborates on reporting & analytics gathering data to assess performance metrics identify trends & support decision-making. Prepares & delivers regular updates to HR leadership & regional management teams. Leads meetings & webinars delivering to both small & large audiences.

• Leads or contributes to special projects such as onboarding for acquired entities process transformation & system rollouts ensuring coordinated communication & timely execution.

• Supports a culture of confidentiality compliance & respect consistently upholding privacy regulations such as HIPPA and internal data protection standards.

Minimum Qualifications

Must possess a comprehensive knowledge of Human Resources as normally obtained through a Bachelors degree in a field requiring analysis at least four (4) years of progressively more responsible related work experience & / or an equivalent combination of education & experience.

Must possess considerable & in-depth knowledge of benefits & well-being & related payroll laws & regulations (ERISA HIPAA FMLA ADAAA & federal / state / local laws).

Additional Qualifications (nice to have)

Certifications related to Absence Management & / or Human Resources.

Experience working in multiple software / computer systems such as UKG Kronos Workday Microsoft Teams Microsoft Office (Word Excel PowerPoint) & comfortable learning new systems as needed.

Presentations of data-driven reports.

Hourly pay ranges: $36.34 - $54.51

Our Commitment

Rooted in our Mission and Core Values we honor the dignity of every person and recognize the unique perspectives experiences and talents each colleague brings. By finding common ground and embracing our differences we grow stronger together and deliver more compassionate person-centered care. We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race color religion sex sexual orientation gender identity national origin disability veteran status or any other status protected by federal state or local law.