Lead the vision and execution of consumer insights personalization strategies advanced analytics and GenAI-driven innovation to enable data-informed decisions across marketing product and customer experience. This role is pivotal in shaping Dominos next era of customer-centric growth.
Key Responsibilities
Consumer Research & Market Intelligence
- Design and oversee consumer research programs (qualitative and quantitative) to uncover behaviors motivations and unmet needs.
- Translate complex data into actionable insights that inform brand strategy product innovation and media planning.
- Champion the voice of the consumer in all strategic decisions.
Personalization & Customer Modeling
- Drive personalization initiatives leveraging AI-enabled models (e.g. lifetime value churn prediction next best action).
- Partner with Integrated Customer Marketing (ICM) to embed personalization across owned media e-commerce and loyalty programs.
- Ensure KPIs and measurement frameworks are in place to track personalization impact.
Analytics & Decision Science
- Lead advanced analytics teams to integrate 0P 1P and 3P data for predictive modeling and performance optimization.
- Foster a culture of data fluency and insight-driven leadership across the organization.
Generative AI Strategy
- Identify and scale consumer-centric GenAI use cases (e.g. synthetic market research AI-powered creative optimization conversational analytics).
- Collaborate with tech and marketing teams to deploy GenAI tools for efficiency and innovation.
- Ensure ethical and responsible AI practices aligned with brand values.
Leadership & Collaboration
- Build and mentor a high-performing team of researchers data scientists and AI specialists.
- Facilitate cross-functional collaboration with Marketing Technology Operations and Finance.
- Represent Insights in executive forums and influence enterprise strategy.
Qualifications :
- Masters degree in Data Science or related field; PhD preferred.
- 12 years in consumer insights analytics or decision science leadership roles.
- Proven experience in personalization strategy and AI/GenAI applications.
- Strong command of research methodologies and advanced analytics tools.
- Exceptional communication and storytelling skills to influence senior stakeholders.
Additional Information :
Location: 30 Frank Lloyd Wright Dr. Ann Arbor MI 48357
Hybrid Schedule- Mon-Thurs onsite with Fridays being flexible
All your information will be kept confidential according to EEO guidelines.
Remote Work :
No
Employment Type :
Full-time
Lead the vision and execution of consumer insights personalization strategies advanced analytics and GenAI-driven innovation to enable data-informed decisions across marketing product and customer experience. This role is pivotal in shaping Dominos next era of customer-centric growth. Key Responsib...
Lead the vision and execution of consumer insights personalization strategies advanced analytics and GenAI-driven innovation to enable data-informed decisions across marketing product and customer experience. This role is pivotal in shaping Dominos next era of customer-centric growth.
Key Responsibilities
Consumer Research & Market Intelligence
- Design and oversee consumer research programs (qualitative and quantitative) to uncover behaviors motivations and unmet needs.
- Translate complex data into actionable insights that inform brand strategy product innovation and media planning.
- Champion the voice of the consumer in all strategic decisions.
Personalization & Customer Modeling
- Drive personalization initiatives leveraging AI-enabled models (e.g. lifetime value churn prediction next best action).
- Partner with Integrated Customer Marketing (ICM) to embed personalization across owned media e-commerce and loyalty programs.
- Ensure KPIs and measurement frameworks are in place to track personalization impact.
Analytics & Decision Science
- Lead advanced analytics teams to integrate 0P 1P and 3P data for predictive modeling and performance optimization.
- Foster a culture of data fluency and insight-driven leadership across the organization.
Generative AI Strategy
- Identify and scale consumer-centric GenAI use cases (e.g. synthetic market research AI-powered creative optimization conversational analytics).
- Collaborate with tech and marketing teams to deploy GenAI tools for efficiency and innovation.
- Ensure ethical and responsible AI practices aligned with brand values.
Leadership & Collaboration
- Build and mentor a high-performing team of researchers data scientists and AI specialists.
- Facilitate cross-functional collaboration with Marketing Technology Operations and Finance.
- Represent Insights in executive forums and influence enterprise strategy.
Qualifications :
- Masters degree in Data Science or related field; PhD preferred.
- 12 years in consumer insights analytics or decision science leadership roles.
- Proven experience in personalization strategy and AI/GenAI applications.
- Strong command of research methodologies and advanced analytics tools.
- Exceptional communication and storytelling skills to influence senior stakeholders.
Additional Information :
Location: 30 Frank Lloyd Wright Dr. Ann Arbor MI 48357
Hybrid Schedule- Mon-Thurs onsite with Fridays being flexible
All your information will be kept confidential according to EEO guidelines.
Remote Work :
No
Employment Type :
Full-time
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