Claims Technician

The opportunity:

The claims team works collaboratively alongside the underwriting function in order to facilitate close communication and exchange of ideas.

The Management & Transactional Insurance Cyber and TMT claims team handles claims for multiple underwriting teams within Wholesale Claims. This includes a broad range of UK and international claims arising from Transactional Insurance Cyber Technology Professional Indemnity Media Professional Indemnity and Intellectual Property policies.

What youll be doing:

• Analysis Key Performance Indicators in the team and assist the team meet their Key Performance Indicators.
• Assist the team by helping to produce loss runs manage statics complete diaries process closures process payments and help the managers allocate claims.
• Help produce monthly and quarterly reports be involved in the creation and maintenance of claim trackers and be involved in claim coding and reporting on this.
• Help organise team wide training and events including room booking liaising with external speakers and arranging for invites to be sent internally and for larger events externally.
• Support the Claims Managers and other senior leaders in the development and implementation of the Claims Business Plan and strategy of MINT.
• Be collaborative in your approach by sharing any improvements with the other team members or claims teams.
• Drive team broker interaction to deliver a more customer focused and value adding service including supporting an organised broker interaction program on an annual basis.

Our must-haves:

• There is no need to have experience in any of the lines of business or within claims generally.
• Demonstrate strong written and spoken communication skills.
• Demonstrate strong team work.
• Possess strong independent organisational skills.
• Have good IT (Microsoft Office) skills including Word Excel Access and Outlook.

Who we are:

Markel Group (NYSE MKL) a Fortune 500 company with over 60 offices in 20 countries is a holding company for insurance reinsurance specialist advisory and investment operations around the world.

Were all about people We win together We strive for better We enjoy the everyday We think further

Whats in it for you

• A great starting salary plus annual bonus & strong benefits package
• 25 days paid holiday plus Bank Holidays with the opportunity to buy/sell extra leave
• Fantastic company pension scheme private medical and dental cover life assurance travel insurance cover income protection season ticket loan as well as other great benefits on offer
• There are countless opportunities to learn new skills and develop in your career and we can provide the support needed to do just that!

Are you ready to play your part

Choose Apply Now to fill out our short application so that we can find out more about you.

Markel celebrates the value of a diverse workforce that brings experience and expertise from a wide variety of backgrounds and life circumstances. Whatever your background if you feel you meet the requirements of this role then we want to hear from you. We are also happy to consider candidates who are looking for flexible working patterns.

We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race religion colour national origin sex gender gender expression sexual orientation age marital status veteran status or disability status.

We will ensure that individuals with disabilities are provided with all reasonable accommodations to be able to participate in the job application or interview process and to perform essential job functions if successful. Please contact us via email at or call us at 0 to request any accommodations that may be needed. This includes any alternative formats of any documents or information on how to apply offline.

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