Senior Complex Claims Adjuster MLFI
Job Summary
Primary Details
Time Type: Full timeWorker Type: EmployeeTo examine evaluate and process complex Claims estimates and paid Claims values in accordance with policy terms and conditions in line with QBE Claims Philosophy.Senior Complex Claims Adjuster - Management Liability and Financial Institutions
London / Hybrid
About QBE
At QBE we get to the heart of what matters for our we do it all with a human touch.
Werean international insurer with more than 13000 people working across 26 countries which meanswerebig enough for your ambitions yet small enough for you to make a real exciting momentum towards our vision to become the most consistent and innovative risk partner.
What if you could have a positive impact at work and in the worldAspart of the QBE teamyoullget to spend every day working with people who are passionatetalentedand kind.
The opportunity:
This is a great opportunity to join a dynamic team making a significant impact where youll take charge of a complex and sophisticated portfolio of Management Liability (ML) and Financial Institutions (FI) claims from notification to resolution. If youre an experienced claims professional with substantial experience in these lines of business and you thrive on challenges innovation and honing your skills we want to connect with you! This is a unique chance to step into a role that not only empowers you but also actively fosters both technical and personal growth.
At QBE we strike the perfect balancenot too big not too smallgiving you the opportunity to make a real contribution. With hybrid working arrangements excellent benefits and a supportive environment we are committed to helping you succeed and grow.
Your new role:
- Take charge of complex high-value Financial and Specialty Markets claims managing them efficiently and effectively ensuring they are resolved within policy terms and in line with QBEs Claims Philosophy.
- Focus primarily on multi-jurisdictional FI and ML claims offering a truly diverse and challenging workload.
- Play a key role in executing the Claims strategy driving the achievement of overall business goals.
- Collaborating closely with underwriters to retain and secure new business including playing a crucial role in meetings with key customers and brokers.
- Investigate complex coverage issues with market-wide implications thoroughly to ensure that QBEs liability aligns with contractual commitments and policies.
- Manage high-stakes disputed claims and other material issues always pursuing efficient and economically sound resolutions.
- Build and nurture relationships with both internal stakeholders and external clients ensuring the Claims function can fully support their needs.
- Oversee and guide external legal providers carefully analysing coverage and defence reports and confidently challenging advice to shape claims strategy.
- Act as a technical leader for our junior Claims Adjusters and interns - supporting their development and providing them with mentoring and valuable career guidance
About you
- Effective communication and ability to collaborate across various teams with different priorities and skillsets
- Strong abilities in the use and interpretation of numerical data
- Ability to work independently organise own work and meet deadlines
- Exceptional skills in Excel and other analytical and data tools for example Power BI and SQL
- Ability to question established processes and suggest improvements
- Understanding of risks and uncertainty the actuarial profession and/or London Market claims
Benefits
We offer a range of benefits to help provide holistic support for your work life whatever your circumstances. As a QBE employee you will have access to and benefit from
As well as the benefits below we also offer an extensive choice of other options to suit you!
30 days holiday a year with the option to buy up to 2 additional days.
Flexible working - balancing work and life is important so our flexible working opportunities are open to all this can include part-time job share and compressed hours.
Pension you are automatically enrolled into the QBE pension plan which entitles you to receive employer contributions of 10% of your basic salary.
Private medical insurance we fund fully comprehensive private medical cover for you and all the family.
Family friendly policies we offer 26 weeks leave at full pay regardless of gender identity sexual orientation or how you become a parent.
Short term remote work abroad - you can request up to 20 days per year to work remotely from certain locations abroad.
Sustainable investing - we believe sustainable integration is important for long term financial environmental and social outcomes. Our pension strategy supports our net-zero goal to achieve year-on-year reductions in carbon footprint by investing more in green businesses than the broader market so your savings are looking after the planets future as well as your own.
Cycle-to-Work benefit from regular exercise whilst making your commute greener and cheaper select a bike and/or accessories up to the value of 5000.
To find out more visit ourReward Page
Awards &Recognition
We value our employees experience with us and are proud to have been recognised for the following awards:
AXCO Global Insurance Awards 2024 Winner: Network Management of the Year
Insurance Business UK 5-Star Cyber Awards 2024: QBE rated as a 5-Star Cyber Insurer
UK IT Industry Awards 2023 Winner: Green Technology Innovation of the Year
Working Dads Employer Awards 2023 Winner: Parental Policies Award
Insurance Post British Insurance Awards 2023: QBE rated as a 5-Star Employer
To learn more about our achievements clickhere
Apply now andletsmake it happen!
Ifyourelooking for a career thatcombines yourexpertiseand your empathy click Applytoday.
Your career. At the heart of it.
Skills:
Adaptability Claims Resolution Communication Critical Thinking Industry Knowledge Insurance Claims Management Insurance Claims Processing Intentional collaboration Managing performance Negotiation Regulatory Compliance Risk Management Sound Judgment Stakeholder Management Strategic LeadershipHow to Apply:
To submit your application click Apply and follow the step by step process.
Equal Employment Opportunity:
QBE is an equal opportunity employer and is required to comply with equal employment opportunity legislation in each jurisdiction it operates.
Required Experience:
Senior IC
Key Skills
About Company
QBE Insurance Group is one of the world's top 20 insurance and reinsurance companies, located in 26 countries. Visit us for company information.