Customer Care Agent
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Job Summary
Join the Islands Leading Transport Industry Company as a Customer Care Agent! Are you a highly skilled and experienced Customer Care Agent eager for a fulfilling career opportunity Your search ends here! Join our esteemed client one of the islands largest and most prestigious companies. This is an exceptional chance to become a vital member of a diverse and dynamic team. Our client is actively seeking a Customer Care Agent to join their Commercial Department. Join this motivated team as we work together to attain excellence.
Main Responsibilities include but are not limited to:
- Answering calls - Responding to customer queries.
- Replying to customers messages via Facebook Web Emails.
- Dealing with complaints in a courteous and professional manner.
- Any other ad hoc customer care related work.
Requirements:
- Strong communication skills both written and verbal - Maltese and English.
- Microsoft Office Package; MS Excel and MS Word.
- O level standard of education.
- Positive attitude.
- Flexibility to work shifts and willingness to learn.
- Ability to work as part of a team / unsupervised at times.
- Ability to work accurately with attention to detail.
- Problem solving skills.
- Ability to think outside the box and go the exta mile for the customer.
Apply now to seize this exceptional opportunity!
Key Skills
- Abinitio
- Business Analysis
- Logistics & Procurement
- Client Services
- Business Analytics
