ABRA Collision Manager
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Job Location:
Durango, CO - USA
Monthly Salary:
Not Disclosed
Posted on:
Yesterday
Vacancies:
1 Vacancy
Job Summary
At Durango Motor Company (DMC) we believe exceptional results come from strong leadership clear processes and an unwavering focus on the guest experience. ABRA Auto Body & Glass plays a critical role in our Fixed Operations strategy and we are committed to developing leaders who take ownership build teams and consistently deliver high-quality results.
As part of the DMC family ABRA operates with a One Team mindsetworking collaboratively across departments while maintaining individual accountability. We invest in our people expect disciplined execution and reward leaders who drive performance and culture.
Due to continued growth we are seeking a Collision Manager to lead our ABRA Auto Body & Glass operation. This role is ideal for a proven leader who values accountability coaching and operational excellence while maintaining a strong guest-focused culture.
Compensation:
$100000-$150000 annually (commensurate with experience and performance)
What We Offer
Training & Growth Paid hands-on training career development and clear advancement opportunities
Work-Life Balance Flexible PTO sick leave holiday pay volunteer time off
Health & Wellness Medical dental vision supplemental insurance employer-paid life insurance employee assistance program Anytime Fitness discount
Financial Perks 401(k) with company match Christmas Club savings/matching annual boot allowance reimbursement company uniforms employee referral program
Discounts & Extras Employee discounts on products/services supportive team culture built on collaboration & learning
Role Overview
The Collision Manager is responsible for leading the daily operation of ABRA Auto Body & Glass developing team members enforcing process consistency and driving strong financial quality and guest experience results. This position requires hands-on leadership strong communication skills and the ability to balance people performance and profitability.
Job Responsibilities
- Develop manage and adjust the annual operating budget ensuring alignment with performance goals throughout the year
- Lead daily execution by monitoring workflow WIP staffing levels productivity and cycle time
- Ensure consistent quality control and adherence to ABRA and DMC repair standards
- Partner closely with Service Parts Recon and Sales teams to deliver a seamless guest experience
- Take ownership of guest feedback including resolving negative reviews and service concerns in a timely and professional manner
- Hold team members accountable for guest experience quality and performance through regular feedback and coaching
- Recruit interview and onboard team members in partnership with Human Resources
- Conduct regular one-on-one meetings focused on performance expectations development and career progression
- Provide clear and consistent performance updates and action plans to the General Manager
- Actively manage and improve Employee Satisfaction Index (ESI) team morale and retention
- Enforce operational processes consistently while identifying opportunities to improve efficiency and results
Qualifications & Experience
- 5 years of combined experience in an automotive body shop environment including prior leadership or management experience required
- Strong understanding of collision center operations workflow management estimating and quality control standards
- Demonstrated ability to lead teams coach performance and drive accountability
- Proven ability to collaborate communicate and problem-solve in a professional manner
- Guest-focused mindset with the ability to anticipate needs and deliver solutions
- Ability to manage multiple priorities in a fast-paced environment
- Proficiency with Microsoft Office (Word Excel PowerPoint)
- Experience using CCC ONE or similar estimating and management software
- Ability to work effectively in a collaborative team-oriented setting
- Valid drivers license with an acceptable driving record
- Willingness to complete a pre-employment background check
ABRA Auto Body & Glass is an EEO/AA/Veterans/Disabled employer
We are an equal opportunity employer and prohibit discrimination/harassment without regard to race color religion age sex national origin disability status genetics protected veteran status sexual orientation gender identity or expression or any other characteristic protected by federal state or local laws.
Required Experience:
Manager
Key Skills
- Restaurant Experience
- Customer Service
- Employee Evaluation
- Management Experience
- Math
- Employment & Labor Law
- Sanitation
- Leadership Experience
- P&L Management
- Mentoring
- Supervising Experience
- Restaurant Management
About Company
About Us: Durango Motor Company isn't just a job—it's a community built on honesty, integrity, and guest enthusiasm. Located in the stunning outdoor paradise of...
