Senior Program Manager, Fleet Maintenance & Vendor Operations, In Life Services

The Global Fleet and Products organization is responsible for managing and supporting the Amazon Last Mile Fleet. Were seeking a strategic Program Manager to drive breakthrough solutions in Amazons last-mile delivery fleet management. Youll be the catalyst for creating world-class vehicle maintenance programs and managing critical vendor relationships that ensure our delivery network remains efficient safe and innovative.

At least 25% travel is expected.

Key job responsibilities
- Develop and implement comprehensive maintenance and repair program strategies
- Create and drive cross-functional project plans with significant organizational impact
- Analyze data to identify improvement opportunities and quantify performance metrics
- Coordinate resources and align stakeholders across multiple teams and networks
- Monitor vendor performance against established KPIs and service level agreements driving continuous improvement
- Proactively identify and mitigate potential risks before they become operational challenges
- Build and maintain strategic partnerships with key suppliers to ensure long-term program success and innovation

A day in the life
Your day will be a dynamic blend of strategic planning cross-functional collaboration and problem-solving. Youll navigate complex projects engage with diverse teams and create solutions that directly impact Amazons delivery capabilities. Expect to dive deep into data analysis craft comprehensive program strategies and communicate complex insights to senior leadership.

About the team
We are the Fleet In-Life Services team dedicated to managing Amazons delivery fleet throughout its entire lifecycle. Our mission is to reinvent fleet management through innovative solutions from vehicle deployment to retirement. Were passionate about improving operational efficiency exploring electrification technologies and ensuring our vehicles are always ready to deliver.

- 5 years of program or project management experience
- Experience using data and metrics to determine and drive improvements
- Experience owning program strategy end to end delivery and communicating results to senior leadership
- Experience with supplier or vendor relationship management

- Experience managing and negotiating contracts and vendor relationships
- Experience in defining and implementing process improvement initiatives using data and metrics
- Masters degree or Bachelors degree in supply chain management operations engineering analytics or related field
- Experience in program management logistics operations transportation learning or a related field
- Experience working effectively across cross-functional teams and partnering well with people at all levels within an organization

Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status disability or other legally protected status.

Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process including support for the interview or onboarding process please visit for more information. If the country/region youre applying in isnt listed please contact your Recruiting Partner.

The base salary range for this position is listed below. Your Amazon package will include sign-on payments and restricted stock units (RSUs). Final compensation will be determined based on factors including experience qualifications and location. Amazon also offers comprehensive benefits including health insurance (medical dental vision prescription Basic Life & AD&D insurance and option for Supplemental life plans EAP Mental Health Support Medical Advice Line Flexible Spending Accounts Adoption and Surrogacy Reimbursement coverage) 401(k) matching paid time off and parental leave. Learn more about our benefits at TN Nashville - 104100.00 - 155400.00 USD annually
USA VA Arlington - 115600.00 - 160000.00 USD annually
USA WA Bellevue - 115600.00 - 160000.00 USD annually