Seasonal Operations Dispatch Staff

Duties:

• Willingness to accept the most effective role.

• Providing guests with exceptional service.

• Delegates tasks to lead dispatchers.

• Ensuring guest safety.

• Ensures that staffing requirements are met and use staff efficiently.

• Maintaininghigh standardsof safety.

• Ensure that everyones timecard is accurately representing their hours worked

• Ensure that time off requests are applied to the schedule shift trade requests are reviewed and accepted/denied promptly

• Answering Dispatch phone to keep track of call ins people who are late and documented

• Keeping track of occurrence points allotted and providing/delegating verbal warnings promptly

• Making sure we have more than enough copies for the operating week.

• Answering Dispatch phone and answering questions about the park

• Checking for proper uniform before employee clocks in and providing uniform items needed at any point in the day

• Sending staff to the sections that need help as theyclock in

• Updating staff Excel sheets scheduling info and communicating regularly with staff services for anything they need.

• Assiststaffing manager in creating schedules approving time off requests and approving shift trades/drops/pick ups.

• Giving verbal or written warnings to staff membersneedingcorrective counseling.

• Overseeing Dispatch employees ensuring dispatch staff isaccomplishingtheir assignments and meeting their responsibilities efficiently.

• Creating Excel/Word documents toassistwith managing or informing staff.

• Communicate with EMS Police Supervisors and Management as needed tocomply withour Facilities EAP

• Effectively learn radio codes and communicate via radios

Qualifications:

• Mustbe at least 18years old.

• Must be friendly and outgoing with a high customer service acumen.

• Required tomaintainestablished performance levels.

• Must successfully complete a swim-test and lifeguard certification course.

Physical Requirements:

• Walking to and from your entire assigned areaclimbingladders and stairs when necessary.

• Standing with or without movement for extended periods of time.

• Exposure to multiple high-stress situations at any given time.

• Sitting for extended periods of time

• Bending pushing pulling and lifting heavy objects.

• Must be able to push up to 50lbs andlift upto 20lbs.

• Mustfrequentlyuse hands/fingers to handle tools orcontrols;andreach withhands and arms.