Administrative Assistant

Starr Insurance Companies is a leading insurance and investment organization providing commercial property and casualty insurance including travel and accident coverage to almost every imaginable business and industry in virtually every part of the world.

Cornelius Vander Starr established his first insurance company in Shanghai China in 1919. Today we are one of the worlds fastest growing insurance organizations capable of writing in 128 countries on 6 continents.

Morefar Golf Course is a private invitation-only golf club known for its exclusive setting exceptional course conditions and personalized service. It is an incredible time to join Morefar as the club is embarking on a full course and facilities renovation designed to bring the property to the highest level. The Administrative Assistant supports the General Manager with club operations by providing high-level administrative support in addition to coordinating select residential logistics in Florida and Vermont properties.

Position overview

The Administrative Assistant plays a central role in the smooth running of the staff and member experience at Morefar. This role delivers efficient administrative clerical and customer service functions while ensuring accurate record-keeping and a welcoming professional environment for members guests staff and vendors. The position also coordinates key administrative and logistical support for residences in Florida and Vermont working closely with house managers to ensure seamless preparation service and follow-through for ownership and guests.

Key duties and responsibilities

Office Operations

o Maintain an organized welcoming office environment; greet members and visitors with professionalism.

o Answer screen and route phone calls and emails; manage the general inbox and forward messages to appropriate staff.

o Schedule and coordinate meetings events and course reservations; maintain the events calendar.

o Prepare correspondence reports memos and internal communications as needed by the General Manager and department heads.

o Maintain efficient filing and record-keeping systems (digital and physical) ensuring easy retrieval and compliance with privacy standards.

Membership and Communications

o Maintain membership database; process new applications renewals amendments and cancellations.

o Update member profiles contact information billing status and correspondence preferences.

o Assist with member communications newsletters announcements and notices (email mail and posted notices).

Finance and Administration

o Process payments refunds and deposits; assist with cash handling and daily banking procedures (as applicable).

o Assist with payroll and vendor payments using the clubs accounting software (Workday) under supervision.

o Generate basic financial reports (revenue memberships events) as requested by management.

o Manage office supplies and equipment; place orders track inventory and coordinate maintenance or repairs.

Event and Facilities Support

o Assist in planning coordinating and executing golf events tournaments member events and outside groups bookings.

o Prepare event materials (name badges scorecards programs) and coordinate with course staff food and beverage team pro shop and outside vendors as needed.

o Monitor upcoming bookings and resolve conflicts.

Human Resources Support

o Assist with onboarding of new hires including documentation access credentials and orientation logistics.

o Maintain personnel records and ensure compliance with club policies and regulatory requirements.

o Coordinate training schedules and staff communications.

IT and Security Support

o Provide basic user support for office tech POS systems and peripherals; liaise with external IT support as needed.

o Ensure security procedures are followed; manage keys access codes and sign-in logs for visitors.

Compliance and Risk Management

o Ensure adherence to data protection privacy health and safety policies and club rules.

o Assist with incident reporting and documentation as required.

Residential Coordination Florida (Ocean Reef) and Vermont (Stowe)

o Serve as main administrative liaison between the General Manager ownership and house managers for the residences at both properties.

o Assist house managers with scheduling and tracking vendors and services (e.g. housekeeping landscaping repairs seasonal maintenance) ensuring clear communication and documentation.

o Maintain residence-related files including vendor contact lists service agreements warranties maintenance logs and seasonal checklists.

o Coordinate travel and stay details for ownership and guests (arrival/departure information welcome notes basic itineraries) in partnership with house managers.

o Support inventory tracking and ordering for household supplies and guest amenities aligned with established standards and budgets.

o Assist with planning and simple coordination of small events gatherings or special stays at the residences including timelines and communication with local providers.

Miscellaneous

o Perform other duties as assigned by the General Manager or department heads to support club operations.

Qualifications

Education: High school diploma or equivalent; associate degree or equivalent in business administration hospitality or a related field preferred but not required.

Experience: Prior administrative or office experience ideally in a club hospitality or golf environment.

o Desirable preferences:

Familiarity with golf club operations and terminology.

Experience using membership databases and event management tools.

Basic graphic design or marketing skills for club communications.

Skills and Attributes:

o Excellent written and verbal communication.

o Strong organizational and time-management abilities; ability to multitask and prioritize.

o Proficiency with office software (Microsoft Office) and familiarity with club management or accounting software (e.g. Golf 365 QuickBooks) is a plus.

o Basic bookkeeping invoicing and payment processing skills.

o Customer service oriented with a professional friendly demeanor.

o Attention to detail and accuracy in data entry and record-keeping.

o Ability to work independently and as part of a team.

o Flexibility to cover additional hours during peak periods or events.

o Discretion handling confidential information.

o Positive proactive attitude; problem-solving mindset.

o Dependability and professional appearance.

Working hours and compensation

Typical schedule: Full-time Monday through Friday depending on season and club needs; may include early mornings weekends and event days.

Compensation: Commensurate with experience; including eligibility for benefits per club policy.

Expected Salary Range : $50000 to $70000

Starr is an equal opportunity employer which means well consider all suitably qualified applicants regardless of gender identity or expression ethnic origin nationality religion or beliefs age sexual orientation disability status or any other protected characteristic. We recruit and develop our people based on merit and were committed to creating an inclusive environment for all employees. We offer first class training and development opportunities to all employees. Our aim is to grow our own talent and bring out the best in people.