Director of Absence Product

Newark, DE - USA

Monthly Salary: $ 147100 - 220700

Posted on: Yesterday

Vacancies: 1 Vacancy

Job Summary

Job Classification:

Product Management - Product Management

Prudentials Group Insurance business delivers a comprehensive suite of group life disability supplemental health and ancillary products to institutional clients throughout the U.S. As part of our ongoing transformation and growth initiatives we are expanding our product offerings and investing in innovative value-added services.

We are seeking a dynamic Director of Absence Product to lead the strategy execution and growth of our Absence product service portfolio which includes Federal Family and Medical Leave Act (FMLA) state leave and company leave administration. This role will be responsible for leading cross-functional teams to deliver differentiated capabilities to market while also building out tools and training to ensure product consistency. The Director will report to the VP of the Absence Solutions Practice and collaborate with key stakeholders across Product Distribution Operations Technology and external partners to deliver differentiated solutions and drive business results.

Primary Responsibilities:

Lead and/or act as a subject matter expert on initiatives that expand Absence capabilities and drive consistent service delivery.
Ensure high-quality service delivery and continuous improvement of Absence services focusing on customer experience and operational excellence.
Collaborate with Product Distribution Operations and Technology teams to align initiatives with business objectives and go-to-market strategies.
Monitor and report on key performance indicators risks and opportunities for Absence services.
Lead change management training and communications for internal and external stakeholders related to Absence.
Stay current on industry trends competitive landscape and customer needs to inform strategy and innovation.
Develop and maintain business cases and cost-benefit analyses for new and existing value add initiatives.
Represent the Group Insurance business in external meetings partnership discussions and industry forums as needed.

Leadership Experience & Expertise:

5 years of Group Insurance experience including 3 years in absence management (FMLA state and company leaves expertise required).
3 years leading complex business projects or gotomarket initiatives; experience with disability absence or claims platforms preferred.
3 years experience working within a scaled agile framework is a plus.
Strong execution skills with the ability to deliver on operational plans set by leadership.
Resultsoriented problem solver with sound judgment risk awareness and adaptability.
Collaborative partner who works effectively across teams to drive a consistent and highquality customer experience.
Exceptional communication and interpersonal skills with the ability to influence and negotiate across a matrixed organization including executive leaders.
Datadriven decision maker who uses insights to guide recommendations and actions.
Comfortable navigating ambiguity demonstrating resilience and operating effectively in gray areas.
Externally aware with the ability to align internal processes and teams to meet business objectives.
Bachelors degree required; Masters preferred.

What we offer you:

Prudential is required by state specific laws to include the salary range for this role when hiring a resident in applicable locations. The salary range for this role is from $147100.00 to $220700.00. Specific pricing for the role may vary within the above range based on many factors including geographic location candidate experience and skills.

Market competitive base salaries with a yearly bonus potential at every level.
Medical dental vision life insurance disability insurance Paid Time Off (PTO) and leave of absences such as parental and military leave.
401(k) plan with company match (up to 4%).
Company-funded pension plan.
Wellness Programs including up to $1600 a year for reimbursement of items purchased to support personal wellbeing needs.
Work/Life Resources to help support topics such as parenting housing senior care finances pets legal matters education emotional and mental health and career development.
Education Benefit to help finance traditional college enrollment toward obtaining an approved degree and many accredited certificate programs.
Employee Stock Purchase Plan: Shares can be purchased at 85% of the lower of two prices (Beginning or End of the purchase period) after one year of service.

Eligibility to participate in a discretionary annual incentive program is subject to the rules governing the program whereby an award if any depends on various factors including without limitation individual and organizational performance. To find out more about our Total Rewards package visit Work Life Balance Prudential Careers. Some of the above benefits may not apply to part-time employees scheduled to work less than 20 hours per week.

Prudential Financial Inc. of the United States is not affiliated with Prudential plc. which is headquartered in the United Kingdom.

Prudential is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race color religion national origin ancestry sex sexual orientation gender identity national origin genetics disability marital status age veteran status domestic partner status medical condition or any other characteristic protected by law.

If you need an accommodation to complete the application process please email .

If you are experiencing a technical issue with your application or an assessment please email to request assistance.

Required Experience:

Director

Job Classification:Product Management - Product ManagementPrudentials Group Insurance business delivers a comprehensive suite of group life disability supplemental health and ancillary products to institutional clients throughout the U.S. As part of our ongoing transformation and growth initiatives ...

Job Classification:

Product Management - Product Management

Primary Responsibilities:

Lead and/or act as a subject matter expert on initiatives that expand Absence capabilities and drive consistent service delivery.
Ensure high-quality service delivery and continuous improvement of Absence services focusing on customer experience and operational excellence.
Collaborate with Product Distribution Operations and Technology teams to align initiatives with business objectives and go-to-market strategies.
Monitor and report on key performance indicators risks and opportunities for Absence services.
Lead change management training and communications for internal and external stakeholders related to Absence.
Stay current on industry trends competitive landscape and customer needs to inform strategy and innovation.
Develop and maintain business cases and cost-benefit analyses for new and existing value add initiatives.
Represent the Group Insurance business in external meetings partnership discussions and industry forums as needed.

Leadership Experience & Expertise:

5 years of Group Insurance experience including 3 years in absence management (FMLA state and company leaves expertise required).
3 years leading complex business projects or gotomarket initiatives; experience with disability absence or claims platforms preferred.
3 years experience working within a scaled agile framework is a plus.
Strong execution skills with the ability to deliver on operational plans set by leadership.
Resultsoriented problem solver with sound judgment risk awareness and adaptability.
Collaborative partner who works effectively across teams to drive a consistent and highquality customer experience.
Exceptional communication and interpersonal skills with the ability to influence and negotiate across a matrixed organization including executive leaders.
Datadriven decision maker who uses insights to guide recommendations and actions.
Comfortable navigating ambiguity demonstrating resilience and operating effectively in gray areas.
Externally aware with the ability to align internal processes and teams to meet business objectives.
Bachelors degree required; Masters preferred.

What we offer you:

Market competitive base salaries with a yearly bonus potential at every level.
Medical dental vision life insurance disability insurance Paid Time Off (PTO) and leave of absences such as parental and military leave.
401(k) plan with company match (up to 4%).
Company-funded pension plan.
Wellness Programs including up to $1600 a year for reimbursement of items purchased to support personal wellbeing needs.
Work/Life Resources to help support topics such as parenting housing senior care finances pets legal matters education emotional and mental health and career development.
Education Benefit to help finance traditional college enrollment toward obtaining an approved degree and many accredited certificate programs.
Employee Stock Purchase Plan: Shares can be purchased at 85% of the lower of two prices (Beginning or End of the purchase period) after one year of service.