Help Desk Technician Apprentice
Share
Job Location:
Jonesboro, GA - USA
Monthly Salary:
$ 17 - 24
Posted on:
21 hours ago
Vacancies:
1 Vacancy
Job Summary
Apprenticely is helping Kalmer Solutions hire a Help Desk Technician in Jonesboro AR.
About the Employer:
At Kalmer Solutions were committed to providing innovative IT solutions with a strong focus on customer experience. Our team of passionate professionals is dedicated to reliability quality and excellence in everything we do.
Company Culture: The Kalmer Way Fundamentals
Our culture at Kalmer Solutions is guided by The Kalmer Way Fundamentals where purpose meets passion. These core principles shape our interactions inspire our service approach and cultivate a supportive environment centered on integrity quality and teamwork. From doing the right thing to delivering legendary service and embracing continuous improvement these fundamentals define how we work grow and succeed together.
$17 - $24 an hour
Are you passionate about troubleshooting technical issues and delivering exceptional customer support Kalmer Solutions is looking for a skilled Help Desk Technician to join our dynamic team!As a Help Desk Technician at Kalmer Solutions youll be at the forefront of assisting our valued clients by addressing their technical inquiries and resolving hardware and software issues. This role offers a chance to work with diverse clients tackle interesting challenges and provide fast effective solutions in a fast-paced environment.
What Youll Bring:
-Strong troubleshooting and technical problem-solving abilities
-Excellent communication and customer service skills
-Familiarity with various operating systems and software applications
-Ability to multitask and thrive under pressure
Job Duties Include:
-Take Calls from End-Users and Provide Support
-Windows Workstation Support
-Windows Server Environment Support
-Network Support
-Time entry and tracking
-Client information and documentation
-Create and interpret technical documentation
Whats an Apprenticeship An apprenticeship is a full time position with a focus on learning! During your first year of employment you are guaranteed formal training a mentor and a pay raise! Employers who have committed to the apprenticeship model for hiring are committing to building you and your career. Youre encouraged to apply even if your experience doesnt precisely match the job description. Apprenticeship positions welcome diverse applicants who are looking to grow their career in IT!
How does the interview process work We want to get to know you! Apprenticely will conduct an initial phone interview and knowledge assessment. If your skills and interest match with the employers needs well share your resume or ask you to apply directly with them. After that the employers will continue with their recruiting and interview process. If you are a match an offer will be made for you to get started in your new apprenticeship role! Well be here to make sure your apprenticeship year goes smoothly and that you are set up for career growth and success!
Keep in touch with us on social media
The Arkansas Center for Data Sciences dba Apprenticely will not discriminate against apprenticeship applicants or apprentices based on RACE COLOR RELIGION NATIONAL ORIGIN SEX (INCLUDING PREGNANCY AND GENDER IDENTITY) SEXUAL ORIENTATION GENETIC INFORMATION OR BECAUSE THEY ARE AN INDIVIDUAL WITH A DISABILITY OR A PERSON 40 YEARS OLD OR OLDER. Apprenticely will take affirmative action to provide equal opportunity in apprenticeship and will operate the apprenticeship program as required under Title 29 of the Code of Federal Regulations part 30
SMS terms: Arkansas Center for Data Sciences (ACDS) DBA Apprenticely offers you the option to engage in SMS text conversations about your application for jobs and training programs. By participating you also understand that message frequency may vary depending on the status of your job application and that message and data rates may apply. Please consult your carrier for further information on applicable rates and fees. Carriers are not liable for delayed or undelivered messages. Reply STOP to cancel and HELP for help. View our Privacy & SMS Policy: may use artificial intelligence (AI) tools to support parts of the hiring process such as reviewing applications analyzing resumes or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed please contact us.
Required Experience:
IC
Key Skills
- user account
- Active Directory
- Customer Service
- Information Technology
- desk support
- End user
- Project Management
- Phone Calls
- service levels agreement
- Desk Staff
- Ltil
- Procedures
- Setup
- hardware
- Technical Support
About Company
Apprenticely is a nonprofit with five years of success helping more than 150 employers transition to an additional staffing strategy.
