Program Coordinator Permanent Supportive Housing Internal Only
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Job Location:
Visalia, CA - USA
Hourly Salary:
USD 22 - 26
Posted on:
23 hours ago
Vacancies:
1 Vacancy
Job Summary
Program Coordinator - Permanent Supportive Housing
ESSENTIAL DUTIES & RESPONSIBILITIES
(Housing Stability-Focused / Non-Supervisory Role)
- Provides intensive housing stability case management services to chronically homeless individuals enrolled in Permanent Supportive Housing (PSH) and other housing programs as needed.
- Conducts comprehensive housing-focused assessments to identify barriers to housing stability safety risks and support needs.
- Develops and implements individualized housing stability and safety plans in collaboration with participants emphasizing Housing First principles.
- Provides ongoing case management including regular home visits tenant engagement and coordination of supportive services necessary to maintain housing.
- Assists participants with understanding lease obligations tenant rights and responsibilities and program requirements.
- Monitors unit occupancy to identify unauthorized occupants safety concerns or lease violations and takes appropriate timely corrective action.
- Coordinates with landlords property managers and housing partners to address tenancy issues unit habitability concerns inspections and lease compliance.
- Responds to housing-related crises including risk of eviction safety incidents behavioral health crises or housing destabilization.
- Maintains accurate timely and HUD-compliant documentation including case notes incident reports housing plans and outcome tracking.
- Ensures compliance with HUD regulations Continuum of Care (CoC) standards and CSET housing policies and procedures.
- Participates in case conferencing housing case reviews and coordinated entry related activities as required.
- Builds and maintains collaborative relationships with community partners behavioral health providers legal services and housing authorities to support housing retention.
- Provides housing navigation and problem-solving support as needed to prevent housing loss.
- Performs other housing-related duties as assigned.
OTHER RESPONSIBILITIES
- Administers housing-related assistance programs including CalAIM
- Represents CSET at Continuum of Care (CoC) meetings and housing-related committees.
- Plans and participates in housing-focused community service and service-learning projects relevant to housing stability initiatives (PIT).
- Prepares monthly and ad hoc housing program reports for the Division Director.
- Compiles maintains and analyzes housing program data to demonstrate outcomes compliance and effectiveness.
SPECIALIZED QUALIFICATIONS
- Excellent communication skills with the ability to clearly explain housing services tenant rights and program requirements.
- Strong knowledge of community housing needs and systems serving individuals experiencing chronic homelessness.
- Ability to assess risk exercise sound judgment and respond appropriately to housing-related safety concerns.
- Skill in short-range planning organization and prioritization of high-acuity caseloads.
- Ability to communicate effectively in both written and oral form.
- Specialized Case Management Skills:
- Comprehensive client assessment and individualized service planning
- Trauma-informed strengths-based practice
- Crisis intervention and de-escalation
- Navigation of complex systems (housing benefits healthcare legal workforce)
- Eligibility screening and documentation compliance
- Motivational interviewing and client engagement
- Cultural humility and linguistically responsive service delivery
- Coordination of multidisciplinary care teams and referrals
- Risk assessment and safety planning
- Data entry case notes and outcomes tracking in HMIS/Apricot systems
- Confidentiality ethical decision-making and boundary management
- Advocacy and resource leveraging for high-barrier populations
- Monitoring progress reassessment and case closure planning
EXPERIENCE & EDUCATION
- Two years of full-time experience (or equivalent) in housing services case management or homeless services; or
- An equivalent combination of education and experience is sufficient to successfully perform the essential housing-related duties of the position.
WORK CONDITIONS & ENVIRONMENT:
The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions.
Requires some physical activity such as walking standing stooping climbing lifting and maneuvering supplies or equipment some of which may be heavy or awkward.
Occasional requirement to lift carry push and put various items in excess of 50 pounds without assistance.* Regular exposure to factors such as temperature extremes moving furniture and smells which can be unpleasant;
Requires ability to work with diverse populations with multiple barriers and maintain a professional manner often working through episodes with clients.
Must be able to read understand and explain various forms and written material to applicants with disabilities.
Required Experience:
IC
Key Skills
- Project / Program Management
- Program Management
- Developmental Disabilities Experience
- Organizational skills
- Data Collection
- Meeting Facilitation
- Utilization Review
- Administrative Experience
- Program Development
- Public Speaking
- Supervising Experience
- Social Work
About Company
CSET's purpose is to reduce the causes of poverty in Tulare County. We serve to reveal the greatness in everyone by providing education and training, facilitating youth and community development, and creating jobs and resources.
