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Regular or Temporary:

Language Fluency: English (Required)

Work Shift:

Please review the following job description:

ESSENTIAL DUTIES AND RESPONSIBILITIES

Following is a summary of the essential functions for this job. Other duties may be performed both major and minor which are not mentioned below. Specific activities may change from time to time.

• Perform oversight of the TPS Issue Management portfolio and ensure resources are allocated to support remediation monitoring closure package creation and validation periods.

• Define and support issue management governance routines to ensure the health of the issue management CCS portfolio maintaining metrics within tolerance.

• Execute and lead issue management intake process providing issue owners and identifiers with support to properly document issues in our risk register in alignment with our Enterprise Issue Management framework and ensuring appropriate mapping to requirements processes risks and controls.

• Facilitate and coordinate meetings with different stakeholders engaged in risk and issue management to define appropriate remediation plans while adhering to the Enterprise Risk Management frameworks.

• Build strong partnership with Senior Leadership Team and finding owners as well as Business Unit Risk Teams to ensure issues are remediated in a timely manner and risks are escalated as needed.

• Ensure remediation plans incorporate sustainable processes and deliverables are clearly established and agreed upon.

• Provide information security risk management leadership and support to the Information Security team operational functions e.g. GRC Cyber Operations Cyber Protection Identity & Access management.

• Establish Information Security key risk indicators for the Program and work with Second Line IT Risk Management to align these with executive reporting and the banks risk appetite. Ensure these KRIs are defined implemented tracked and reported monthly.

• Work with BISOs Issue owners technical SMEs GCO and 2LoD to ensure there is consistency on risk evaluation and appropriate documentation of risk rationale and mitigating controls driving the ratings.

• Track Issue Management portfolio health and monitor remediation status.

• Prepare evidence package closure narratives and appropriate documentation to support closure of regulatory and audit findings.

• Build executive materials for walkthroughs with Senior Leadership Team and regulators to ensure remediation actions are clearly articulated demonstrating risk reduction.

• Coordinate review and validation sessions with all three lines of defense and ensure questions and requests are addressed in a timely manner for issue closure.

• Drive continuous improvement by utilizing industry-proven frameworks/methodologies collecting feedback and metrics (quality delivery rate etc.) and developing resource capabilities.

• Establish strong collaboration working partnerships and alignment across teams in Truist with a special focus on Second Line IT Risk Management team. Develop a strong we deliver together culture.

Required Qualifications:

The requirements listed below are representative of the knowledge skill and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• Bachelors degree and eight years of experience in systems engineering or administration or an equivalent combination of education and work experience.

• Deep specialized and/or broad functional knowledge in applied enterprise information security technologies including but not limited to firewalls intrusion detection/prevention systems network operating systems identity management database activity monitoring encryption content filtering and Mainframe security.

• Previous experience in leading complex IT projects

Preferred Qualifications:

• Masters degree or MBA and ten years of experience or an equivalent combination of education and work experience.

• CISSP CRISC CISM and/or CISA Certification

• Banking or financial services experience.

• Broad knowledge of Information Security frameworks (e.g. NIST FFIEC) regulations (SOX GLBA NYDFS) functions (Anticipate Protect Detect Respond) and cyber controls.

• Expertise with information security risk management working across IT and Business functions and with Second and Third lines of Defense and Regulators. This includes experience using industry frameworks such as ITIL COBIT NIST CSF CIS RAM

• Ability to create a strong network of relationships among peers internal partners external constituencies and decision makers to deliver end products.

• Experience preparing materials for and comfortable presenting to executive management

• Excellent written and oral communication skills

• Strong coordination influencing and negotiation skills

• Excellent risk-based judgement and decision making

OTHER JOB REQUIREMENTS / WORKING CONDITIONS

Sitting
Constantly (More than 50% of the time)
Visual / Audio / Speaking
Able to access and interpret client information received from the computer and able to hear and speak with individuals in person and on the phone.
Manual Dexterity / Keyboarding
Able to work standard office equipment including PC keyboard and mouse copy/fax machines and printers.
Availability
Able to work all hours scheduled including overtime as directed by manager/supervisor and required by business need.
Travel
Minimal and up to 10%

General Description of Available Benefits for Eligible Employees of Truist Financial Corporation: All regular teammates (not temporary or contingent workers) working 20 hours or more per week are eligible for benefits though eligibility for specific benefits may be determined by the division of Truist offering the offers medical dental vision life insurance disability accidental death and dismemberment tax-preferred savings accounts and a 401k plan to teammates. Teammates also receive no less than 10 days of vacation (prorated based on date of hire and by full-time or part-time status) during their first year of employment along with 10 sick days (also prorated) and paid holidays. For more details on Truists generous benefit plans please visit our Benefits site. Depending on the position and division this job may also be eligible for Truists defined benefit pension plan restricted stock units and/or a deferred compensation plan. As you advance through the hiring process you will also learn more about the specific benefits available for any non-temporary position for which you apply based on full-time or part-time status position and division of work.

Truist is an Equal Opportunity Employer that does not discriminate on the basis of race gender color religion citizenship or national origin age sexual orientation gender identity disability veteran status or other classification protected by law. Truist is a Drug Free Workplace.

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