BactiVac Administrator CMH Research and Knowledge Transfer 102771 Grade 4

Position Details

Research Delivery Team Research Office College of Medicine & Health

Location: University of Birmingham Edgbaston Birmingham UK

Full time starting salary is normally in the range 27166 to 28768 with potential progression once in post to 32145

Grade: 4

Full Time Fixed Term contract up to November 2027

Closing date: 26th February 2026

Travel may be required for this role

This role is also open as an internal secondment opportunity which would need to be agreed by your current line manager.

Our offer to you

People are at the heart of what we are and do.

The University of Birmingham is proud to have been a part of the City of Birmingham and the wider region for over 100 years andweare equally proud to be recognised as a leading global want to attract talented people from across the city and beyond support them to succeed and celebrate their success.

We are committed to helping the people who work here todevelopthrough our sector-leading Birmingham Professional programmewhichprovides allprofessionalservices staff with development opportunities and the encouragement to reach their full almost 5000professionalservices jobs in a wide-range of functionsin Edgbaston andin our campus inDubai there are plenty of opportunities foryou to be able to develop yourcareer at the University.

We believe there is no such thing as a typical member of staff and that diversity is a source of strength that underpins the exchange of ideas innovation and warmly welcome people from all backgrounds and are committed to fostering an inclusive environment where diversity is at the heart of who and what we areand how we work.

Supporting our people to achieve a healthy work/life balance is important both to our employees andtothe success of the University and depending on the role we offer avarietyof flexible working arrangements. We therefore welcome discussions on all forms of flexible addition you will receive a generous package of benefits including 40 dayspaid holidaya year one paid day a year for volunteering occupational sick pay and a pension scheme. We also have three high quality subsidised day nurseries.

The University is situated in leafy Edgbaston and there are excellent transport links to our beautiful campus including main bus routes and a train station on campus we have a state-of-the-art sports centre with pool shopsplaces to eat and drinkour own art gallery museum and botanical gardens.

Find out more about thebenefits of working for the Universityof Birmingham

Background

BactiVac is a global vaccinology network that brings together members based in academic industry and policy sectors to accelerate the development of vaccines against bacterial infections relevant to low and middle-income countries (LMICs). Since its establishment in August 2017 the Network has grown to over 2400 members based across 92 countries with 52% of our members based in LMICs.

The BactiVac Network fosters partnership by providing catalyst project funding and training support. The Network also hosts Annual Network Meetings that bring our global membership together allowing the exchange of ideas and supporting the generation of new collaborative partnerships across the Network.

Operational management and delivery of Network activity is devolved to the BactiVac Administrative team which consists of the Network Operations Manager Deputy Operations Manager External Engagement Co-ordinator Senior Events & Training Co-ordinator Project Coordinator Marketing & Communications Assistant and 2 Network Administrators.

Role Summary

We are looking to recruit an experienced Network Administrator who will be responsible for providing strong and effective administrative support across a range of Network activities. The postholder will support the administration of the Networks systems and processes which underpin key Network activities. These include administrative tasks relating to Network membership applications the delivery of events and project data entry of funding calls relating to research projects and training opportunities.

In all areas of activity the post holder will be required to provide outstanding customer service and support and be confident in dealing with a variety of stakeholders at all levels within a range of organisations.

The applicant should have a successful track record of being able to work as part of a team utilising their excellent communication and interpersonal skills to provide exceptional customer service demonstrating outstanding judgement to successfully deliver outcomes within agreed timescales and to the required standard be confident in dealing with a variety of stakeholders at all levels within a range of organisations and to work collaboratively within a small dynamic administrative team.

Main Duties

• You will act as a point of contact to provide accurate and timely information and advice to internal and external customers and stakeholders on Network processes and procedures answering queries promptly providing guidance and resolving queries from initial contact to resolution. This will include recognising when queries need to be referred elsewhere.
• Regularly communicate relevant information to BactiVac members board members and external contacts.
• Provide administrative support for diary or event planning.
• Process data related to Network activities monitoring accuracy chasing up missing information and escalating any issues as appropriate.
• Use a variety of complex University/Network systems and processes to research manipulate analyse and interpret sets of data and produce routine reports.
• Maintain working relationship with key stakeholders fielding queries receiving and dealing with any disputes or complaints and resolving promptly.
• Offer advice and support to others on area of activity.
• Review processes and tasks and proactively offer suggestions for improvement and sharing best practice as appropriate.
• As required provide a professional secretarial service to relevant board and other Network meetings to include minute taking when required.
• Supports equality and values diversity moderating own behaviour to avoid unfair discriminatory impact or bias on others.

Required Knowledge Skills Qualifications Experience

• Evidence of the skills and ability to undertake the role. Previous experience of working in an academic programme delivery environment would be advantageous.

• GCSEs to a minimum of grade C/4 in English and Mathematics grade C minimum (or equivalent level 2 qualification).

• Good IT skills with working knowledge of standard Microsoft Office software.

• Ability to take responsibility for specific tasks carrying out duties without needing to refer to others with scope for some choice and using your own judgment.

• Ability to work on your own initiative.

• Ability to proactively contribute to improving processes and for proposing new ways of working.

• Excellent communication skills with the ability to communicate clearly and effectively with others.

• Well organised with the ability to prioritise work proactively independently and as part of a team.

• A good understanding of how to deliver excellent customer service.

• Experience of using and maintaining complex work systems e.g. databases project reporting or equivalent and an aptitude for learning new IT packages and systems.

• Experience of supporting committees in a secretarial capacity.

• The ability to cope with change in a fast moving dynamic environment where change is often required immediately.

• An understanding of the importance of equality and diversity in the workplace.

• The ability to identify and respond to equality and diversity issues in line with relevant policies and procedures and how to respond to issues in line with relevant policies and procedures.

Further particulars can be foundhere

Informal enquiries to Susan Pope email:

Use of AI in applications:We want to understand your genuine interest in the role and for the written elements of your application to accurately reflect your own communication style. Applications that rely too heavily on AI tools can appear generic and lack the detail we need to assess your skills and experience. Such applications will unlikely be progressed to interview.

We believe there is no such thing as a typical member of University of Birmingham staff and that diversity in its many forms is a strength that underpins the exchange of ideas innovation and debate at the heart of University life. We are committed to proactively addressing the barriers experienced by some groups in our community and are proud to hold Athena SWAN Race Equality Charter and Disability Confident accreditations. We have an Equality Diversity and Inclusion Centre that focuses on continuously improving the University as a fair and inclusive place to work where everyone has the opportunity to succeed. We are also committed to sustainability which is a key part of our strategy. You can find out more about our work to create a fairer university for everyoneon our website.