Sr. Salesforce Business Analyst

McKesson is an impact-driven Fortune 10 company that touches virtually every aspect of healthcare. We are known for delivering insights products and services that make quality care more accessible and affordable. Here we focus on the health happiness and well-being of you and those we serve we care.

What you do at McKesson matters. We foster a culture where you can grow make an impact and are empowered to bring new ideas. Together we thrive as we shape the future of health for patients our communities and our people. If you want to be part of tomorrows health today we want to hear from you.

Senior Salesforce Business Analyst

Position Description

The Sr. Business Analyst is a technical resource that serves as a liaison between the business and Salesforce development team. The ideal candidate will demonstrate strong communication skills both verbally and written. They will have an ability to analyze and distill complex business needs into business requirements/user stories. They will work closely with the Salesforce development team to design develop and deliver scalable extensible and sustainable solutions. This person will lead business requirement gathering sessions creation of user stories within JIRA and assisting with the delivery of technical solutions. The scope of work for this individual covers all stages of the Software Development Lifecycle (SDLC).

Key Responsibilities

• Participate in maintaining an implemented platform design
• Ensure compliance with security policies through profiles and permission sets
• Liaise with customers development operations and senior leadership
• Analyze and create business functional and technical requirements utilizing an Agile methodology (Scrumban or Scrum)
• Recommend changes in product process and service offerings; presents high-level benefits of recommendation and explains rationale for selection over alternative solutions
• Follow established release management guidelines
• Guide and oversee acceptance and functional testing; coordinate UAT testing with QA and business
• Demonstrate product and service offerings for customers and end users

Qualifications

Minimum Requirements
7 years experience in designing building and implementing business solutions using information technology. Significant experience in business analysis requirements definition and deployment of business requirements to information systems.

Critical Skills

• 7 years experience with SDLC in an Agile environment
• 7 years of Salesforce experience
• Strong verbal and written communication skills. Must maintain sufficient business and technical expertise to be comfortable communicating business and technical requirements with a wide audience
• Strong analytical/problem solving experience to deal with complex business problems. This includes risk definition establishing quality control and implementation of end-to-end solutions.
• Detailed oriented highly collaborative and persistent in the face of obstacles or challenges
• In-depth knowledge of Salesforce administration; security standard/custom objects reports/dashboards and release management and sandbox environments
• Excellent written and verbal communication skills including but not limited to facilitating meetings both in person and virtual settings as well as strong presentation skills.
• Ability to effectively produce requirements documents and functional documents.

Additional Knowledge & Skills

• Salesforce Certified Administrator (required)
• Salesforce Certified Business Analyst (a plus)
• Agentforce Specialist Certification (a plus)
• Salesforce Configuration and Implementation experience
• Prior experience with Atlassian suite of tools such as JIRA and Confluence
• Competent in integration planning dependency management and business process mapping and process modeling
• Encompass project management skills including time management organization and prioritization

Education
4-year degree in computer science business or related field

We are proud to offer a competitive compensation package at McKesson as part of our Total Rewards. This is determined by several factors including performance experience and skills equity regular job market evaluations and geographical markets. The pay range shown below is aligned with McKessons pay philosophy and pay will always be compliant with any applicable regulations. In addition to base pay other compensation such as an annual bonus or long-term incentive opportunities may be offered. For more information regarding benefits at McKesson pleaseclick here.

Our Base Pay Range for this position

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McKesson job postings are posted on our career site: .

McKesson is an Equal Opportunity Employer

McKesson provides equal employment opportunities to applicants and employees without regard to race color religion sex sexual orientation gender identity national origin protected veteran status disability age genetic information or any other legally protected category. For additional information on McKessons full Equal Employment Opportunity policies visit our Equal Employment Opportunity page.

McKesson welcomes and encourages applications from people with disabilities. Accommodations are available on request for candidates taking part in all aspects of the selection process. If you require accommodation please contact us by sending an email to .

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