Talent Pipeline Co-ordinator

About REDACADEMY

redAcademy is shaping South Africas next generation of role-ready tech talent. We design and deliver QCTO-aligned programmes that connect education to employment empowering young South Africans to launch meaningful careers in Software Development Quality Engineering and Data Science all while operating inside a live software business environment.

We believe that when training and experience are customised for the role they have the power to transform lives while creating direct business value. Our team is united by a passion for youth accountability in everything we do and a shared mission to build South Africas tech workforce of the future.

PURPOSE OF THE ROLE

TheTalent Pipeline Co-ordinatorserves as the operational backbone of redAcademysapplicant pipeline and academic administration ensuring a smooth structured and compliant journey from application through screening scheduling and selection outcomes.

This role ensures that all applicant and learner documentation is completed accurately timeously and in full; that applicants remain supported and engaged throughout the selection and onboarding stages; and that internal teams and external stakeholders receive complete and compliant academic documentation.

With exceptional organisational ability attention to detail and a passion for youth development the Talent Pipeline Co-ordinator strengthens academic excellence through structured administration clear communication and meticulous quality assurance across all programmes.

KEY RESPONSIBILITIES

1. Applicant Pipeline Operations & Candidate Administration

• Own and manage the end-to-endapplicant pipeline administration ensuring accurate and timely processing of applications and supporting documents.
• Maintain clean up-to-date records of applicant progress evidence received (e.g. videos) screening results and interview schedules.
• Ensure consistent applicant communication across stages (acknowledgements outcomes next steps).

2. Screening Scheduling & Selection Support

• Serve as the primary point of contact for applicantsbefore interview schedulingthrough to final selection outcomes.
• Screen applicants fairly against defined criteria and progress eligible candidates to interview scheduling.
• Coordinate interview scheduling and logistics with internal teams and relevant stakeholders.
• Track pipeline quality outcomes and ensure the interviewed cohort aligns to client shortlisting expectations

3. Academic Administration & Programme Operations

• Maintain all academic documentation including registers learner files and QCTO-aligned materials.
• Ensure all regulatory learner and programme documentation is completed quality-checked and stored timeously and accurately.

4. Reporting Compliance & Quality Assurance

• Compile and submit accurate reports to management on pre-defined weekly monthly and termly cycles during active intake periods.
• Track milestones and pipeline performance flagging risks early and maintaining full visibility of applicant and learner administration.
• Support internal and external moderation processes and ensure alignment to QCTO SETA and internal quality standards.
• Prepare documentation and evidence packs for SETA site visits QCTO verifications and audits.
• Maintain compliance across all learner files assessment records and programme documentation.

5. Even Support

• Provide operational support in planning and delivering academic events such as Open Days Demo Days School Activations and Graduations (4 per year).

Note: Certain events may take place on Saturdays or evenings.

6. Operational Excellence & Process Improvement

• Continuously refine pipeline and academic administration processes to increase efficiency and improve learner and client experience.
• Uphold redAcademys delivery standards and contribute to strengthening administrative workflows.
• Monitor capacity resource requirements and key delivery indicators ensuring proactive resolution of bottlenecks.

SKILLS/COMPETENCIES

Mandatory Technical Skills / Abilities required to do the Job

• Strong proficiency in Microsoft Office (Excel Word PowerPoint)
• Ability to manage academic and applicant data across multiple programmes/ clients with high accuracy and attention to detail.

Personal Attributes

• Exceptionally organized structured and detail-oriented that thrives in a fast-paced deadline-driven environment.
• Passionate about youth development and improving educational outcomes.
• Strong communicator with a claim solutions-driven approach.
• High levels of accountability and ownership over tasks and deliverables.
• Comfortable managing multiple priorities while maintaining quality and accuracy.
• Energised by teamwork mission-driven work and operational excellence.
• Professional approachable and empathetic in applicant and stakeholder interactions.

MINIMUM REQUIREMENTS

• Minimum: Diploma of Higher Certificate in Administration Education Business Management or a related field.
• 2-4 years administrative experience in an academic training or SETA- regulated environment.
• Experience with QCTO qualifications and SETA processes (highly beneficial).
• Proven track record in learner support learner support client service or stakeholder management.

If you are interested in applying please email your updated CV to add the name of the vacancy to the subject line of your email.