Line of Service
Internal Firm ServicesIndustry/Sector
Not ApplicableSpecialism
IFS - Human Capital (HC)Management Level
ManagerJob Description & Summary
A career in Resourcing and Deployment within Internal Firm Services will provide you with the opportunity to work in cross line of service staffing helping our network be even more agile in the ever evolving markets we work with providing the right people on the right projects at the right time. Youll focus on ensuring that resources of suitable skills and calibre are available for tasks and activities as required as well as managing the education planning and skills enhancement associated with resources.Meaningful workyoullbeapartof
As a Resourcing and Deployment Manageryoullwork as part of a team of problem solvers helping to solve business issues deliver high quality client service and operational efficiency. Responsibilities include but are not limited to:
Strategically plan and oversee the allocation of Client Service Staff (CSS) toensure;alignment with firms strategic priorities achievement of business metrics and resolving unassigned clients and reallocations for new CSS joiners/leavers
Utilize continuous planning and scheduling to meet firmutilizationtargets with a primary focus on staffleverageand peak season metrics
Gather information on staff career goals strengths and areas of opportunities to effectively match the right staff with the right client engagements.
Collaborate and team with RM professionalsto;share best practices continuously improve processesfacilitatestaff borrowing/lending and secondments andparticipatein team initiatives for technology enhancements that drive operational improvement.
Build strong relationships within the line of service toestablishoneself as a trusted advisor while also promoting and focusing on resource sharing across regional counterparts.
AnalyzeResource Management KPIsthrough reviewingreports anddevelopactionable plans for workload balancingutilizationimprovementsand capacity management to match strategic goals
Developexpertisein RM technology particularlyTalentLinkStaffing & Deployment to support assignment planning allocations forecasting and reporting and deliver training on allTalentLinkmodules to staff while focusing on technological enhancements and the development of new tools for continuous improvement
Experiences and skillsyoulluse to solve
Solid understanding of Resource Management including forecasting strategic planning and how these elements connect to overarching business strategy.
Proficiencyin data analysis and storytelling through data; with the capability of interpreting findings toprovideactionable insights
Exceptional communication skills (both written and verbal) with a proventrack recordto negotiate and influence effectively in high-stress situations whilemaintainingcomposure and empathy; consult with others build relationshipsfacilitategroup discussions and execute on change management activities
Demonstrated ability to make independent decisions and exercise excellent judgment without oversight.
Strong problem-solving skills with a clear understanding of the business impacts of resourcing decisions.
Aptitude for addressing and de-escalating client concerns independentlymaintainingprofessionalism in all interactions.
Ability to manage ambiguity and complex projects think strategically anddemonstrateagility under tight deadlines.
Experienced in setting priorities meeting and exceeding deadlines whilemaintaininga high levelof integrity and confidentiality.
Proventrack recordof effective change management execution and the ability to deal confidently with partners and staff at all levels.
PwC Canada is committed to cultivating an inclusive hybrid work environment. Exact expectations for your team can be discussed with your interviewer
This position ensures continuity and upholds our standards of excellence following the departure of a valued team member.
The salary range for this position is $81900 - $131900. The posted salary range represents the expected hiring range for PwC locations in major city centres. Given our national recruiting approach ranges may vary for positions in other locations. At PwC Canada base salary is determined by your skills experience qualifications and work addition to base salary eligible employees may have opportunities to participate in variable incentive pay programs which are designed to reward individual and firm-wide achievements. We are committed to offering competitive compensation and adhere to all relevant pay transparency legislation. During the hiring process our Talent Acquisition team will provide details about our comprehensive total rewards package.
Whyyoulllove PwC
Wereinspiring and empowering our people to change the world. Powered by the latest technologyyoullbe a part of diverse teams helping public and private clients build trust and deliver sustained outcomes. This meaningful work and our continuous development environment will take your career to the next level. We reward your impact and support your wellbeing through a competitive compensation package inclusive benefits and flexibility programs that will help you thrive in work and life. Learn more about our Application Process and Total Rewards Package at: Canada acknowledges that we work and live across Turtle Island on the land that is now known as Canada which are the lands of the ancestral treaty and unceded territories of the First NationsMétisand Inuit Peoples. We recognize the systemic racismcolonialismand oppression that Indigenous Peoples have experienced and still go through and we commit to allyship and solidarity.
Education (if blank degree and/or field of study not specified)
Degrees/Field of Study required:Degrees/Field of Study preferred:Certifications (if blank certifications not specified)
Required Skills
Optional Skills
Accepting Feedback Accepting Feedback Active Listening Analytical Thinking Business Performance Management Business Reporting Coaching and Feedback Communication Conflict Resolution Coordinating Staff Creativity Data Analysis Demand Management Development Collaboration Embracing Change Emotional Regulation Empathy Human Resources (HR) Report Inclusion Intellectual Curiosity Learning Agility Optimism Professional Courage Project Resource Allocation Project Resource Management 20 moreDesired Languages (If blank desired languages not specified)
Travel Requirements
Not SpecifiedAvailable for Work Visa Sponsorship
NoGovernment Clearance Required
NoJob Posting End Date
Were committed to providing accommodation throughout the application interview and employment process. If you require accommodation to be at your best please let us know during the application process.The use of artificial intelligence (AI) in recruiting is just getting started so we know you have questions about how and why we use it. At certain points during our recruiting process we rely on AI to improve your experience. This could be during resume review or curating personalized job recommendations asking you clarifying questions via a chatbot or during our interview scheduling to improve your experience. Our use of AI helps ensure we combat bias by evaluating candidates equally and fairly without seeing identity information such as your name or gender for example). AI also helps us better predict successful hires by reviewing all applicants for a role and the relationship between your skills experience and likely success at PwC Canada. While AI supports parts of our recruitment process final hiring decisions always involve human review. For more information about our use and protection of your data please refer to our Privacy Policy ( tenons à répondre à vos besoins tout au long du processus de demande demploi dentrevue et dembauche. Si vous avez besoin de mesures dadaptation pour être parfaitement à laise faites-le-nous savoir à létape de la demande demploi.Lutilisation de lintelligence artificielle (IA) dans le domaine du recrutement en est à ses balbutiements. Nous savons que vous pourriez vous demander comment et pourquoi nous y avons recours. À certains stades de notre processus de recrutement nous comptons sur lIA pour améliorer votre expérience. Par exemple pendant lexamen du curriculum vitæ ou lélaboration dune liste de recommandations personnalisées un agent conversationnel pourrait vous demander des précisions ou fixer avec vous un rendez-vous pour lentrevue. LIA nous aide à mieux lutter contre les préjugés car lévaluation des candidats se fait de façon juste et équitable sans que les informations didentification comme le nom ou le sexe soient connues. Elle nous permet également de mieux repérer les bons candidats pour un poste et dévaluer le lien entre leurs compétences leur expérience et leurs chances de réussir chez PwC Canada. Bien que lIA facilite certaines étapes de notre processus de recrutement les décisions finales dembauche sont toujours prises par des personnes. Pour en savoir plus sur lutilisation et la protection de vos données personnelles consultez notre politique sur la protection des renseignements confidentiels ( Experience:Manager
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