Technical Business Analyst (Post-Sales) – IT Services

Responsibilities

• Requirements Documentation:
  

• Translate business and functional requirements into detailed Software Requirements Specifications (SRS) Functional specifications and technical documentation.
  

• Document user stories ensuring they are clear actionable and aligned with business objectives and technical capabilities.
  

• Work closely with the client and delivery team to clarify requirements and ensure that all necessary details are captured.
  

• Functional & Technical Specifications:
  

• Develop and document comprehensive functional and technical specifications that outline system functionality features and integration points.
  

• Provide in-depth technical documentation for developers testers and architects to ensure successful implementation.
  

• Define system components services APIs and integrations that will meet the project requirements.
  

• User Stories & Acceptance Criteria:
  

• Collaborate with stakeholders to create user stories and define acceptance criteria for each feature or functionality.
  

• Ensure that user stories are clear concise and testable.
  

• Work with delivery team to ensure user stories are implemented and tested as per the specified requirements.
  

• System Architecture & Design:
  

• Define system architecture ensuring it aligns with client needs and technical requirements.
  

• Outline system components data flow and integration points.
  

• Document overall system architecture including diagrams flowcharts and technical design documents.
  

• API & Service Documentation:
  

• Define and document API specifications including endpoints request/response formats error handling and integration requirements.
  

• Work closely with delivery teams to ensure that APIs and services meet functional and technical specifications.
  

• Ensure that all technical documentation related to APIs and services is clear comprehensive and accessible.
  

• Test Cases & Quality Assurance:
  

• Develop detailed test cases based on functional and technical specifications.
  

• Ensure test cases align with user stories and acceptance criteria to verify system functionality.
  

• Identifying potential issues or gaps in functionality.
  

Requirements

• Bachelors degree in Computer Science Information Technology Business Information Systems or a related field.
  

• 3-5 years of experience as a Technical Business Analyst or in a similar role preferably in the software development or IT consulting industry.
  

• Experience in writing detailed Software Requirements Specifications (SRS) functional specifications technical documentation and user stories.
  

• Strong understanding of system architecture APIs services and integrations.
  

• Experience in developing detailed test cases.
  

• Familiarity with software development life cycles (SDLC) including Agile Scrum and Waterfall methodologies.
  

• Strong analytical problem-solving and communication skills.
  

• Ability to collaborate effectively with both technical and non-technical stakeholders.
  

• Experience using tools like Word & Excel.
  

Preferred Skills:

• Experience with API documentation and integration design.
  

• Familiarity with cloud-based systems microservices architecture and distributed systems.
  

• Knowledge of databases data flow and system architecture best practices.
  

• Experience working with tools like Swagger Postman or similar API documentation tools.
  

• Familiarity with project management tools such as JIRA Trello or similar.
  

Why Join Us

• Competitive salary and benefits package.
  

• Opportunity to work on innovative and cutting-edge technology projects.
  

• Collaborative dynamic and supportive work environment.
  

• Exposure to diverse industries and complex technical challenges.
  

Benefits

• Competitive salary and performance-based bonuses.
  

• Health insurance and other employee benefits.
  

• Opportunities for professional development and career advancement.
  

Schedule:

• Day shift
  

• Monday to Friday
  

Application Process:

• Submit your resume cover letter and optionally a portfolio of academic projects or personal work to