Activation Analyst | SMBs
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Monthly Salary:
Posted on:
11 hours ago
Vacancies:
1 Vacancy
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Job Summary
About Addi
We are a leading financial platform building the future of payments shopping and bankinga world where consumers and merchants can transact effortlessly grow together and where we create abundance and generate pride in them. Today we serve over 2 million customers and partner with more than 20000 merchants making Addi Colombias fastest-growing marketplace.
We provide banking solutions (deposits payments unsecured credit) and commerce services (e-commerce marketing) using state-of-the-art technology bridging the financial gap for millions and redefining how people experience financial freedom. As the countrys leading Buy Now Pay Later provider we have secured regulatory approval to operate as a bank unlocking even greater opportunities for our the past year we have also achieved profitability reinforcing the strength of our business model and our ability to scale sustainably.
Our mission has earned the trust of world-class investors including Andreessen Horowitz Architect Capital GIC Goldman Sachs Greycroft Monashees Notable Capital Quona Capital Union Square Ventures Victory Park Capital and more who back our vision for the future. With their support we are not just growingwe are transforming Latin Americas financial ecosystem and shaping the next generation to shop pay and bank in Colombia.
But what truly sets us apart is how we build. We are a conscious company driven by deep experience in scaling technology services and products and we live by our values every day.
About the Role
This is where you come in. Below youll find what this role is all aboutthe impact youll drive the challenges youll tackle and what it takes to thrive at Addi. If youre ready to be part of something big keep reading.
Whats the mission youll drive
Accelerate merchant activation by ensuring every new partner completes their first successful origination through timely equipment delivery clear process guidance and high-touch support. This role will remove setup barriers provide high-volume outreach and move merchants from onboarding into active revenue generation.
What you will do
Activate Merchants at Scale: Successfully activate (first origination) 500 merchants per month ensuring they complete onboarding and begin generating transactions quickly.
Execute High-Volume Outreach: Engage merchants daily through calls and WhatsApp resolving configuration issues answering questions and driving immediate action.
Build Activation Funnel Visibility: Create and structure activation performance reports to track funnel effectiveness merchant progression and bottlenecks.
Improve the Onboarding Experience: Collect actionable merchant feedback and continuously optimize the incorporation journey to reduce friction and increase activation speed.
Deliver Effective Integration Support: Provide daily trainings and hands-on support to merchants ensuring smooth setup and strong adoption of Addis tools and processes.
What were looking for
High-Speed Pipeline & Execution Excellence
Proven experience managing 500 monthly interactions while maintaining operational rigor and data integrity.
Ability to sustain a fast-paced activation workflow without losing quality or follow-up discipline.
Strong Commercial & Persuasion Mindset
Background in sales merchant activation or customer success with the ability to influence merchants to take immediate action.
Naturally proactive goal-driven and comfortable working with performance targets.
CRM Mastery
Expert use of Salesforce (or similar CRM systems) to track merchants across every stage of onboarding and activation in real time.
Why join us
Work in a highly innovative environment - Be part of a fast-growing fintech redefining how merchants access credit and payments in Colombia.
Drive high-impact outcomes - Your work will directly influence merchant success activation speed and revenue generation across the business.
Supportive and collaborative culture - Join a team that values communication teamwork and celebrating wins together while moving fast.
How the hiring process looks like
We believe in a fast transparent and engaging hiring experience that allows both you and us to determine if theres a great fit. Heres what our process looks like:
Step 1: Initial Interview (30 min)
A first conversation to evaluate your communication skills commercial mindset and ability to manage follow-ups and reporting. This step helps us understand your potential fit for a high-execution merchant activation role.
Step 2: Initial Role Interview (30 min)
A deeper discussion focused on your previous experience problem-solving approach and understanding of what success looks like in similar roles. Well also align on role expectations responsibilities and day-to-day challenges.
Step 3: Business Case Interview (60 min)
A structured case-based session designed to assess your analytical and strategic thinking. You will be asked to solve real-world challenges related to growth retention and merchant lifecycle activation under pressure.
Step 4: Final Interview (30 min)
A final conversation to evaluate overall role fit ownership mindset and alignment with the teams culture and expectations before moving forward with an offer decision. mutual excitement. From there well move quickly to an offer and discuss next steps.
We value efficiency and respect for your time so we aim to complete the process as quickly as possible. Our goal is to make this experience insightful and exciting for you just as much as it is for us. Regardless of the outcome we are committed to always providing feedback ensuring that you walk away with valuable insights from your experience with us.
Required Experience:
IC
Key Skills
- Business
- Marketing
- Key Decision Makers
- Active Directory
- Customer Service
- Performance Evaluations
- Federal Regulations
- Communications
- Account Management
- Project Management
- Minimum Data Set
- Budget management
- Powerpoint
- Direct Reports
About Company
Compra lo que quieras fácil, sin intereses, sin papeleo ni complicaciones. *Paga tus compras en línea con tranquilidad eligiendo Addi. *Aplican TyC.
