Associate Financial Services

Sydney - Australia

Monthly Salary: Not Disclosed

Posted on: 11 hours ago

Vacancies: 1 Vacancy

Job Summary

Hi were PEXA

Every time a house is bought sold or refinanced in Australia your lawyer conveyancer and lender will most likely use a digital platform to settle your property this is where we come in. PEXAs world-first digital settlement platform has revolutionised the way we exchange property in Australia helping over 20000 people a week safely settle their homes.

Since starting our journey in 2010 we now employ a team of over 1000 people working across multiple continents. Were still growing innovating and looking ahead but behind our greatest achievements there is a team of curious creators and big thinkers. Thats why were looking for ambitious people like yourself to join the team.

A day in the life

In this role youll support a portfolio of Financial Services customers including banks national law firms and mortgage processing providers using the PEXA Exchange. Your day will involve acting as a trusted point of contact for customers providing operational guidance resolving issues and supporting platform adoption.

Youll also contribute to complex change initiatives such as bank mergers and acquisitions coordinating timelines risks dependencies and stakeholder communications. Alongside project work youll deliver business-as-usual operational support assist with onboarding activities maintain accurate documentation and help develop training materials and customer guidance. Continuous improvement and adherence to PEXAs risk and governance frameworks are central to everything you do.

About the role

The Associate Financial Services supports customers across PEXAs Financial Services segment to deliver an exceptional experience on the PEXA Exchange. Working closely with internal teams and external stakeholders this role plays a key part in supporting regulated multi-stakeholder environments.

Youll combine strong customer focus with hands-on PEXA Exchange expertise and project coordination capability supporting both operational delivery and complex customer change initiatives. This role offers broad exposure to customer relationship management project delivery and product enablement within PEXA.

Key capabilities were looking for:

Experience supporting customers within financial services or regulated environments
Demonstrated project coordination or project management experience
Hands-on experience using the PEXA Exchange
Strong communication and stakeholder management skills
Ability to manage multiple priorities and deadlines
A proactive mindset focused on continuous improvement and customer outcomes

What success looks like in the first 612 months:

Building trusted relationships with a portfolio of Financial Services customers
Confidently supporting customers with operational use of the PEXA Exchange
Effectively coordinating project activities for change initiatives including bank mergers
Contributing to improved customer experience through process and workflow improvements
Operating consistently within PEXAs risk compliance and governance frameworks

Why join us

Quarterly wellness days to recharge
Four weeks Workcation per year work from an approved country
Take the opportunity to purchase up to four weeks additional annual leave per year
Learn from the best and upskill with PEXA Academy certifications and grow your career

A career at PEXA starts with you!

If you think you have the required skills an appetite to learn and would be a great fit wed love to hear from you even if you dont tick all the boxes. At PEXA we support your growth and help you discover your full potential.

Our commitment to our people and a better future

PEXA is a workplace where everyone can contribute and participate so that every person can reach their full potential. We want our people to feel equally valued supported and celebrated. With market-leading benefits that make a difference were committed to supporting individuals families and carers. Your culture gender sexual orientation language and other attributes make you unique! We couldnt be prouder to have a team that reflects the richness of our wider community.

Were a proud Circle Back Initiative Employer and commit to responding to every applicant.

Stay Connected

If you like the sound of this role then make a start today. We encourage people of all backgrounds to apply. You can learn more about life at PEXA on our website and social channels too.

Required Experience:

Hi were PEXAEvery time a house is bought sold or refinanced in Australia your lawyer conveyancer and lender will most likely use a digital platform to settle your property this is where we come in. PEXAs world-first digital settlement platform has revolutionised the way we exchange property in Austr...