Human Resources Manager

Human Resources Manager

North - Remote Michigan (Local to Troy MI preferred)

The HR Manager serves as a strategic architect of our talent and culture. Reporting to the VP HR this is a high-impact role designed for a leader who moves beyond tactical execution to drive organizational effectiveness.

As a key member of the HRBP Functional Leadership Team you will contribute to the overarching HRBP strategy for the company. Simultaneously you will serve as the dedicated HR Business Partner for the Chief Administrative Officer (CAO) and his organization providing executive-level consultation to ensure their teams are optimized engaged and aligned with our rapid growth trajectory.

Additionally you will provide International Leadership by managing and mentoring our HR Manager in Ireland bridging the gap between North American strategy and European operations to ensure a unified global culture within the CAOs organization.

We are looking for a leader who operates through the lens of the HRBP Value Delivery Framework. You will be expected to balance competing priorities and deliver impact across four critical dimensions:

• Strategic Partner: Architecting human capital strategies that align the CAOs organization with the broader FinTech business plan.

• Operations Manager: Ensuring white-glove service delivery and administrative excellence across all functional areas.

• Emergency Responder: Navigating high-stakes employee relations and critical business transitions with speed and high integrity.

• Employee Mediator: Acting as a bridge between leadership goals and team member well-being to foster a culture of commitment.

What youll do:

• Executive HR Partnership: Serve as the primary HRBP to the CAO helping to shape the organizational structure and talent strategy for their specific business units.

• Functional Leadership: Collaborate with the HRBP Leadership Team to set departmental standards share best practices and drive enterprise-wide People Operations initiatives.

• Global Management: Directly manage the Ireland-based HR Manager. You will provide guidance on complex EU labor relations while ensuring local practices remain consistent with our North culture and philosophy.

• Talent & Succession Architecture: Partnering with our Learning and Development team to lead the design and implementation of performance management leadership development and succession planning for the CAOs organization.

• Change Catalyst: Design and lead comprehensive change management and communication plans for major organizational shifts within the CAOs remit.

• Regulatory Compliance Oversight: Maintain deep expertise in federal state and international regulatory changes (including Irish/EU labor laws) to ensure the company remains fully compliant and mitigates risk across all jurisdictions.

• High-Stakes Investigations: Lead high-level fact-finding activities and prescribe remedies for complex legal or ethical concerns ensuring all actions align with internal policies and external labor laws.

What we need from you:

• Education: Bachelors degree in HR or related field required

• Experience: Minimum 5 years of progressive HR experience with at least 5 years in a Senior Business Partner or Management capacity.

• Executive Presence: Proven ability to influence C-suite leaders (CAO level) and navigate the complexities of a privately owned high-growth environment.

• Sector Expertise: Deep experience in FinTech Payments or Technology particularly in supporting back-office or administrative corporate functions.

• Leadership: A track record of successfully managing other HR professionals particularly across different time zones or international borders.

How to stand out:

• International Mastery: You have experience navigating the cultural and legal nuances of the Irish/UK labor market.

• Strategic Execution: You have a history of moving the needle on workforce planning organizational design and high-level project management.

• Technical Sophistication: Expert-level proficiency in Workday and utilizing HR data to drive business decisions.

• Certifications: SPHR GPHR or SHRM-SCP designations.

What we offer:

• Medical Dental & Vision Coverage

• Flexible Paid Time Off

• 401(k) Match

• Mental Health Support & Well-Being Program

• Paid Maternity & Paternity Leave

• Education Assistance

• Company-funded Lifestyle Spending Account

Travel: up to 10%

Who we are:

North and our family of companies are committed to helping entrepreneurs grow their businesses. As an end-to-end payment solutions company we provide everything business owners need to get paid whether they serve customers in a physical storefront online or both. We pride ourselves on being large enough to offer customized solutions to our enterprise-level clients while remaining agile enough to take an award-winning hands-on approach to personal service that our merchants wont find anywhere else.

Lets go North together! Our most important resource is our people. Join our diverse team of innovators and do-ers and make your mark on the future of payments technology. Were proud to offer benefits that help our team members further their overall well-being through unique initiatives that are both personally and professionally fulfilling.

At North we celebrate diversity and create an inclusive environment for everyone. We are an equal opportunity employer.

To learn more about North and our family of companies visit our website: