Part-Time Call Intake Specialist

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profile Job Location:

Livonia, MI - USA

profile Monthly Salary: Not Disclosed
Posted on: 3 days ago
Vacancies: 1 Vacancy

Job Summary

Benefits:
  • Supportive and Professional Work Environment
  • Competitive Hourly Compensation
  • Flexible schedule
  • Opportunity for advancement
Location: Livonia/Farmington Part-Time 10-25 Hours per Week $14$16/hour

Position Summary
We are seeking a professional and detail-oriented Part-Time Call Intake Specialist with extensive customer service to serve as the first point of contact for our customers. This role is responsible for answering inbound calls gathering essential job and customer information and ensuring accurate documentation to support our operations team.

Key Responsibilities

  • Answer inbound calls in a courteous and professional manner
  • Collect and document customer and job-related information accurately
  • Schedule appointments and route inquiries to the appropriate department
  • Maintain organized and up-to-date records in company systems
  • Provide clear helpful information regarding services and next steps
  • Support office staff with general administrative tasks as needed
Qualifications

  • Strong verbal and written communication skills
  • Excellent attention to detail and organizational abilities
  • Comfortable use of computers phones and basic office software
  • Professional demeanor and strong customer service skills
  • Prior experience in customer service reception or call intake preferred
What We Offer

  • Flexible part-time schedule
  • Competitive hourly compensation
  • Supportive and professional work environment
  • Opportunity for growth within the organization
How to Apply
Please submit your resume and a brief cover note to .
Compensation: $14.00 per hour



Since 1966 Paul Davis has been an industry leader in the areas of property damage mitigation reconstruction and remodeling. With more than 370 offices in our franchise network the company serves residential institutional and commercial customers and clients across the United States and Canada.

We have built our heritage one project at a time establishing a reputation for performance integrity and responsibility among customers and carriers alike. Whether property damage is caused by water fire smoke storms or other disasters we deliver on our promise to deliver excellence expertise and a customer experience that is second to none. At Paul Davis our passion for quality drives everything we do.

Our Vision:

To Provide Extraordinary Care While Serving People In Their Time Of Need.

Our Values:

Deliver What You Promise

Respect The Individual

Have Pride In What You Do

Practice Continuous Improvement

Our Mission:

To provide opportunities for great people to deliver Best in Class results



Required Experience:

IC

Benefits:Supportive and Professional Work EnvironmentCompetitive Hourly CompensationFlexible scheduleOpportunity for advancement Location: Livonia/Farmington Part-Time 10-25 Hours per Week $14$16/hourPosition Summary We are seeking a professional and detail-oriented Part-Time Call Intake Specia...
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