Manager Commercial Loan Servicing

Madison, OH - USA

Yearly Salary: $ 85275 - 106404

Posted on: 12 hours ago

Vacancies: 1 Vacancy

Job Summary

WHY WHEDA

WHEDAserves Wisconsin residents and communities by working with others to provide creative financial and technical resources to stimulate and preserve affordable housing small businesses and agriculture.

WHEDAemployees participate in the State of Wisconsin benefit package( WHEDA offers an excellent benefits package that includes: Medical Vision and Dental Insurance State Retirement plan; 457 Deferred Compensation Group Term Life Insurance (and optional term life insurance for family members) Disability Insurance paid sick leave paid vacation time twenty eight (28) personal holiday hours Twelve (12) paid legal holidays per year tuition reimbursement program.

WHEDAis an equal opportunity and Affirmative Action employer seeking a diverse and talented workforce. Veterans are also encouraged to apply.

WHEDAhas a remote work policy where certain employees may enjoy a hybrid or remote work schedule based on position and business more details below related to this specific position.

WHEDA is seeking a Manager Commercial Loan Servicing to join our Risk department in our Madison facility.

SALARY: Hiring Range for this position is from $85275 to $106404 Annually. Offered Salary will be based on qualifications and internal pay equity. WHEDA provides a competitive salary and WHEDA employees participate in the State of Wisconsin benefit package which includes retirement health insurance and deferred compensation programs.

POSITION OVERVIEW:

The Manager Commercial Loan Servicing is responsible for servicing and related activities of WHEDAs multifamily affordable housing and economic development loan and guarantee portfolio. Day-to-day management of existing loans payments and borrower issues including delinquencies escrows and performance monitoring of the portfolio. This position also has supervisory authority for exempt and non-exempt employees.

ESSENTIAL DUTIES:

To perform this job successfully an individual must be able to perform each essential duty satisfactorily.

Manages the activities of the Commercial Loan Servicing Team including portfolio analysis quality assurance and commercial loan servicing. This includes planning coordinating administering and evaluating programs portfolios contracts projects processes procedures systems standards and/or service offerings for these functions.
Perform supervisory duties for the Commercial Loan Servicing Team including hiring training coaching performance evaluations and corrective action. Ensure employees follow policies and procedures maintaining a healthy and safe working environment.
Executes administrative management of loan portfolios including collaborating with internal and external partners on troubled properties and reporting to meet federal and state requirements for multifamily and economic development programs administered by WHEDA. Provides analysis and complex reports related to loan portfolio.
Monitors timeliness and completeness of tasks required under government regulations contracts lending programs and legal documents.
Responds to requests for information and provides subject-matter-expert guidance to other departments customers the general public and/or outside agencies. Research and evaluates the impact of legal or regulatory changes.
High-level involvement with new initiatives enhancements to program design and customer service selecting/implementing new and existing software formulating/modifying new and existing policies programs and procedures;adheres to strategic plan.

Performs or assists with other duties as assigned.

QUALIFICATIONS:

Bachelors degree in Business Finance Real Estate Accounting Economics or a closely related field AND 7 years of progressively responsible experience related to commercial or multifamily loan servicing risk analysis or asset management including 5 years of supervisory experience; OR an equivalent combination of education and experience.
Valid Drivers License Required

KNOWLEDGE AND SKILLS:

Managerial and supervisorial principles
Policy and procedure development practices
Proven coaching and mentoring skills.
Advanced servicing portfolio and asset management principles practices and procedures
Advanced knowledge of multifamily economic development and commercial lending programs
Finance and accounting principles practices and procedures
Underwriting principles practices and procedures
Finance and accounting principles practices and procedures
Risk assessment principles and practices including risk mitigation techniques
Applicable Federal State and local laws rules and regulations
Attention to detail and ability to troubleshoot for process improvement.
Customer service principles
Excellent verbal and written communication skills including preparation of business correspondence and public speaking.
Problem solvingskillsandabilitytoworkunder pressure.
Successful prioritizing and management of work projects
Ability to work independently and efficiently.
Maintains confidentiality related to internal/ external customers and any other information obtained in this role.

Remote Work Options:

This position has a work schedule that will initially be 100% in-office. After training is complete it is at the discretion of the direct manager when the employee may begin a hybrid work schedule with up to two remote days weekly.

APPLICATION DEADLINE: This position will remain posted until filled.

Please note- no exceptions will be made after closing date

Questions may be directed to

This position is not eligible for a work-related immigration visa sponsorship.

We request you do not include a photo of yourself with your application for employment. Any submitted will be removed prior to viewing by hiring leaders.

An Equal Opportunity Employer Operating Under an Affirmative Action Plan.

To be considered for positions all applications must be complete.

Required Experience:

Manager

WHY WHEDAWHEDAserves Wisconsin residents and communities by working with others to provide creative financial and technical resources to stimulate and preserve affordable housing small businesses and agriculture.WHEDAemployees participate in the State of Wisconsin benefit package( WHEDA offers an ex...