Overview of Responsibilities:
Coordinate merger and de novo activities by reviewing documentation for accuracy facilitating service changes organizing meetings between customers and internal operations teams/Federal Reserve business lines and ensuring timely resolution of outstanding issues.
Provide timely analytical assistance to Financial Institutions and Federal Reserve/federal agency personnel regarding operational financial accounting and business matters.
Handle the collection preparation analysis and tracking of customer service requests for new Federal Reserve services or changes to existing services.
Contribute analytical expertise to customer relationship projects supporting Federal Reserve or federal agency initiatives collaborating across Federal Reserve business areas and communicating with stakeholders at all levels.
Participate and support the analysis and enhancement of business functions and operational processes including coordination of testing training and implementation efforts.
Create and update procedures define processes and deliver training to both external users and internal staff.
Assist with or lead the preparation of communications including proposals reports and presentations.
Monitor and verify adherence to policies procedures and standards for new and existing account and service setup.
Track quality measures identify trends and prepare performance metrics reports aligned with departmental goals and objectives.
Participate in departmental risk identification activities conduct COSO testing and documentation and complete security assurance risk management processes.
Required Education and Years of Experience:
BA II: 3 years of direct work-related experience or equivalent combination of related completed higher education and experience. Experience in business operations or financial environment preferred.
BA III: 5 years of direct work-related experience or equivalent combination of related completed higher education and experience. Experience in business operations or financial environment preferred.
Experience with enterprise accounting applications and MS Power Platform.
Experience supporting managing and prioritizing multiple assignments.
In addition to meeting the above required education and experience the following are desired:
Experience with writing drafting procedures defining processes and delivery of training for both users and staff.
Experience in an operational and customer-focused environment is preferred.
Strong commitment to providing exceptional customer service for internal and external stakeholders
Intermediate to advanced knowledge and experience of accounting principles Federal Reserve Financial Services and AS5/COSO controls and procedures is desired.
Demonstrated analytical problem solving and decision-making abilities with strong attention to detail and organizational skills.
Proficiency in MS Office applications (Excel Word SharePoint Teams) and experience generating reports and queries from databases is preferred.
Excellent communication skills verbal written and interpersonal.
Ability to exercise good judgment in the use of confidential or sensitive information pertaining to external and internal customers and operations.
Ability to collaborate across Reserve Banks and National Business Lines for coordination and problem resolution.
Additional Information:
Full salary ranges for each job profile:
Business Analyst II: $67900- $84892- $101900
Business Analyst III: $82100 - $102675 - $123200
Salay offer will be based on qualifications/experience of the candidate alignment with market data the needs of the position our total compensation package and internal equity.
Our total rewards program offers benefits that are the best fit for you at every stage of your career:
Comprehensive healthcare options (Medical Dental and Vision)
401(k) match and a fully funded pension plan
Paid time off and holidays
Free public transportation passes
Annual educational assistance
On-site fitness facility
Professional development programs training and conferences
And more
The Minneapolis Fed is committed to fostering an environment where all employees are respected and valued. We provide equal employment opportunity to all persons and we work together to pursue an economy that works for all of us.
The Federal Reserve Banks are committed to equal employment opportunity for employees and job applicants in compliance with applicable law and to an environment where employees are valued for their differences.
Always verify and apply to jobs on Federal Reserve System Careers ( or through verified Federal Reserve Bank social media channels.
Required Experience:
IC
One of 12 regional banks in the Federal Reserve System, the Federal Reserve Bank of Kansas City oversees system member banks and bank holding companies in Colorado, Kansas, Nebraska, northern New Mexico, Oklahoma, western Missouri, and Wyoming. The bank also has branch offices in Denv ... View more