Business Analyst, Customer Solutions Fidelity Resume Program
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Job Location:
Merrimack, NH - USA
Monthly Salary:
Not Disclosed
Posted on:
8 hours ago
Vacancies:
1 Vacancy
Job Summary
Overview
Making a decision to return to work can be exciting and scary all at the same time. We get it 100% - many of us at reacHIRE are returners too!! And we believe meaningful relationships formed along the way back to work should be built on communication and trust. Which is why our team of Program Managers are here to listen to your unique story and help you take the best next steps toward your next opportunity. We are excited to partner with Fidelity Investments for a 6-month return-to-work program starting in May 2026.
If you are a professional returning to work after a 2 year career break or worked in part time or independent contractor roles this could be the perfect opportunity! reacHIRE is invested in helping professionals return with confidence; providing the resources and support needed via Program Managers who will help guide and navigate the entire process alongside you.
We know the confidence gap and imposter syndrome can get in the way of meeting amazing Returners so please dont hesitate to apply - wed love to hear from you.
*Please note that this is a hybrid role and we are unable to consider candidates who would need to relocate for the program.
Responsibilities
Overview:
Are you interested in serving the needs of millions of customers at Fidelitys Workplace Investing by building the best-in-class digital experience that helps them in financial planning investing and retirement solutionsAs a Business Analyst in Fidelitys Workplace Investing Customer Solutions Chapter you will be a member of an Agile squad responsible for crafting an engaging experience for our clients.
What Youll Contribute Day-to-Day:
- You will work closely with a team of cross functional and dedicated squad members (product technology legal compliance & risk partners) responsible for delivering specific business goals.
- You will work with your squad to provide effective product partnership through communication risk mitigation quality assurance effective delivery and positive relationship building.
- Identify and document business requirements current and future states and provide constructive feedback for future process improvements
Qualifications
Youll Be A Great Fit If you Have:
- 3-5 years transferable experience
- Bachelors degree preferred
- Experience with workflow design data analysis data visualization and impact analysis
- Familiar with the Agile methodology concept and experience in agile tools such as Jira Confluence Mural or similar Agile backlog management tools (training is available)
- Define epics user stories acceptance criteria facilitate story refinement sessions and demo sprint deliverables
- Participate and/or facilitate the daily Scrums Sprint Planning Meetings Release Planning Sprint Reviews and Retrospectives
- Perform end to end Business Acceptance Testing and ensure the traceability of test cases.
- You take initiative to communicate issues/client feedback with Squad Leader/team and resolve issues in a timely manner
- Strong written and verbal communication skills including the ability to summarize and interpret information with key stakeholders such as Subject Matter Experts and Business Partners
- As a Business Analyst you must be a highly motivated self-starter with a sense of ownership attention to detail and be an effective liaison between stakeholders and your team
About reacHIRE
reacHIRE is changing the trajectory for individuals in the workplace by partnering with forward-thinking companies. reacHIRE believes a career break shouldnt be a career breaker. At the end of the program you may be eligible for full-time or extended contracting work but it is not guaranteed. Either way youll become part of the reacHIRE team join with a cohort of fellow Returners and we will provide 360-degree support via Aurora along with a dedicated Program Manager to ensure your success every step of your journey back to work!
Our return-to-work program participants come from all walks of life and so do we. At reacHIRE the sum of our individual differences life experiences and self-expression is what makes us great. Be you and reach higher!
Please note:
- reacHIRE will reasonably accommodate applicants with disabilities who need adjustments in order to complete the application or interview process. For assistance with your application please contact: Sarah White at
- reacHIRE is unable to sponsor program participants for the duration of our return-to-work programs.
Whats great about working at Fidelity Investments
At Fidelity we are passionate about making our financial expertise broadly accessible and effective in helping people live the lives they want! We are a privately held company that places a high degree of value in creating and nurturing a work environment that attracts the best talent and reflects our commitment to our associates. We are proud of our diverse and inclusive workplace where we respect and value our associate for their unique perspectives and experiences. For information about working at Fidelity visit . Fidelity Investments is an equal opportunity employer.
Required Experience:
IC
Key Skills
- Project / Program Management
- Program Management
- Data Collection
- Military Experience
- Microsoft Powerpoint
- Earned Value Management
- Sharepoint
- Microsoft Project
- Budgeting
- DoD Experience
- Financial Management
- Contracts
About Company
We provide returnship programs & leadership development solutions to help companies broaden their talent pipeline, while supporting returners after a career break.
