Sr Eng MDM MAC

What success looks like in this role:

We are looking for a highly skilled Mac Solutions Engineer with 57 years of hands-on experience in Jamf Pro administration and Apple device management. The ideal candidate will have Jamf 200 certification basic Apple certifications and strong experience in Zero touch deployments automation and API/CI-CD integrations. This role requires excellent communication problem-solving and documentation skills with a client-first approach to delivering enterprise Apple solutions.

Key Responsibilities

• Design implement and support Zero Touch deployment workflows using DEPNotify Octory Jamf Setup/Reset SYM.
• Administer and manage Jamf Pro for macOS devices enrollment compliance patching and security.
• Work with CI/CD pipelines and API integrations to automate device management tasks and improve efficiency.
• Develop and maintain scripts policies and smart groups for automation and scale.
• Provide technical consultation to clients aligning solutions with business and security requirements.
• Integrate Jamf with Azure AD Intune SSO/SAML ServiceNow and endpoint security tools.
• Ensure compliance with Apple security standards (FileVault Gatekeeper patching OS baselines).
• Deliver L3 technical support and root-cause analysis for escalated macOS issues.
• Maintain detailed documentation process guides and client-facing knowledge articles.
• Stay updated with Apple ecosystem and Jamf innovations to recommend improvements.

Required Skills & Certifications

• 57 years of hands-on Jamf Pro administration and Apple device management.
• Expertise in Zero Touch deployment (DEPNotify Octory Jamf Setup/Reset SYM).
• Jamf Certified Tech (Jamf 200) required.
• Apple certifications (Apple Device Support / Deployment & Management) required.
• Strong knowledge of macOS administration deployment troubleshooting and automation (Bash/Zsh/Python).
• Experience with CI/CD tools and API integrations for automation.
• Familiarity with Intune for macOS (basic compliance handling).
• Good understanding of identity integrations (Azure AD SAML/SSO SCEP certificates).
• Excellent client engagement communication and documentation skills.

Preferred Qualifications

• Advanced Jamf certifications (Jamf 300/400).
• Experience with Apple Business Manager (ABM/ASM) and Automated Device Enrollment (ADE).
• Exposure to endpoint security SIEM tools and ITSM platforms (ServiceNow).

#LI-UG1

You will be successful in this role if you have:

BA/BS degree and 5-7 years relevant experience OR equivalent combination of education and experience

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