Front Office Manager
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Job Location:
Auckland - New Zealand
Monthly Salary:
Not Disclosed
Posted on:
21 hours ago
Vacancies:
1 Vacancy
Job Summary
Company
Marriott International is the worlds leading global hospitality companyoffering the most powerful portfolio in the industry. With 9000 properties across 139 countries and territories our 30 brands give people more ways to connect experience and expand their world. Learn about our 30 hotel brands Your World.
Located in the heartof Aucklands central business district experience mindful luxury at JW Marriott Auckland. This superb hotel provides the perfect place to unwind and connect with friends and family. Featuring 286 guest rooms including15 suites which boast views out over Auckland CBD be welcomed with warm and genuine service encouraging guests to revitalize mind body and spirit during their stay.
Job Summary
Reporting to the Director of Rooms the Front Office Manager will manage day-to-day operations of Concierge Front Desk and At-Your-Service (Telecommunications). Your responsibilities include but are not limited to;
Provide positive leadership and foster a culture of engaged Associatesto ensure the success of the team
Manage projectsand ensure policies and procedures are administered fairlyand adhered too
Emphasiseguest satisfaction during all departmental meetings focusingon continuous improvement
Manage staffing levels to ensure that guest service operational needs and financial objectives are met
Supports developmental needs by coaching mentoring or training to improve the teams knowledge or skills
Deliver departmental orientation program for Associatesto receive the appropriate new hire training to successfully perform their job
Excellent communication with the Front Office team and Associates to create awareness of business objectives
Previous experience in a similar role or ability to demonstrate concrete exposure in handling a Front Office team within a luxury hotel is mandatory.
Benefits
Discretionary Bonus plan
Dry cleaning on work clothes
Discounts on hotel rooms including all properties within the Marriott International group for you and your family & friends
The best hotel training opportunities produced independently byJWMarriott Auckland and internationally recognized training programs by Marriott International.
Discounts on food & beverage across all our hotels
Recognition programs to keep you motivated
Wellbeing & mindfulness programs to ensure you stay healthy
Employee Assistance Program
At Marriott International we are dedicated to being an equal opportunity employer welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and greatest strength lies in the rich blend of culture talent and experiences of our associates. We are committed to non-discrimination on any protected basis including disability veteran status or other basis protected by applicable law.
Required Experience:
IC
Key Skills
- Office Manager Experience
- Hotel Experience
- Dentrix
- Hospitality Experience
- Dental Receptionist
- Medical office experience
- Office Experience
- Dental Office Experience
- Front Desk
- Guest Services
- Hotel Management
- Eaglesoft
About Company
At Le Méridien, we are inspired by the era of glamorous travel, celebrating each culture through the distinctly European spirit of savouring the good life. Our guests are curious and creative, cosmopolitan culture seekers that appreciate moments of connection and slowing down to savou ... View more
