Purpose of the Job:
To serve as the first point of contact for clients vendors and deliveries providing excellent customer service and assisting with administrative tasks to ensure smooth office operations.
Key Responsibilities:
1. Client and Visitor Interaction:
Acts as the point of contact for clients and visitors both in person and over the phone.
Schedules and maintains use of conference rooms coordinating any special equipment or refreshment needs.
Validates parking for clients and visitors as needed.
2. Office Coordination:
Liaises with management and submits/monitors maintenance requests.
Coordinates with parking personnel for new employees.
Organizes office events such as holiday parties birthday celebrations and training sessions.
3. Administrative Duties:
Performs clerical duties including typing copying scanning file maintenance time entry and expense reports.
Receives records and distributes mail and packages; processes outgoing mail and packages.
Orders condolence and celebratory flowers or meals as requested.
4. Equipment and Vendor Management:
Operates and maintains office equipment including copiers printers and phone systems.
Coordinates with IT and vendors for necessary repairs and maintenance.
5. General Support:
Provides support as requested by the Management team including tasks outside the scope of this job description.
Required Qualifications:
1. Education:
High School Diploma or General Education Degree (GED) required.
2. Experience:
Experience with multi-line phone systems and clerical duties in a professional setting.
3. Skills:
Accurate typing ability (minimum 35 WPM).
Proficiency in Microsoft Office Suite.
Strong organizational prioritization and attention-to-detail skills.
Excellent interpersonal skills with the ability to communicate courteously and professionally.
Physical Requirements:
1. Ability to sit bend stoop and use a computer and telephone for extended periods.
2. Occasionally required to lift items weighing 25-50 lbs.
Performance Measures:
1. Goals:
Prompt and courteous client interactions.
Accurate and timely completion of clerical tasks.
2. Competencies:
Strong attention to detail and organization.
Ability to multitask in a high-volume environment.
Working Conditions:
1. Work may require more than 40 hours per week under certain circumstances.
2. The position involves handling confidential information requiring impeccable integrity.
Required Experience:
Junior IC
Hall Booth Smith, P.C. (HBS) is a full-service law firm delivering quality legal services in a variety of practice areas | Atlanta-Based Top Law Firm