People Operations Manager

London - UK

Monthly Salary: Not Disclosed

Posted on: 7 hours ago

Vacancies: 1 Vacancy

Job Summary

The People Operations Manager is responsible for ensuring our people processes systems and policies run smoothly efficiently and at scale. This role owns the end-to-end employee lifecycle drives operational excellence across the People function and partners closely with Talent People Partners Finance and wider business stakeholders to deliver an exceptional employee experience.

What youll do

Operational Excellence & Process Ownership
Own and optimise the end-to-end People lifecycle processes (onboarding offboarding changes probations contract changes references etc.).
Lead ongoing process improvement initiatives
Ensure all compliance requirements and regulatory expectations (i.e. SMCR) are met.
Review and evolve internal People workflows ensuring they are scalable simple and employee-centric.
Maintain robust documentation and knowledge bases for all People Ops processes.
Partner closely with Finance and Payroll to ensure accurate timely data flows and strengthen end-to-end pay-related processes.

People Technology & Data
Act as system expert for HRIS (HiBob) and related People Tech (ATS performance systems integrations).
Drive adoption optimisation and cross-system integrations to improve automation and data accuracy.
Partner with Finance Payroll and the wider People team to ensure data integrity across all systems.
Support development of People dashboards reporting and insights that improve decision-making.

Employee Experience & Service Delivery
Oversee the People inbox/service desk and ensure timely high-quality support to employees and managers.
Lead People Operations service delivery identifying bottlenecks and proactively improving turnaround times.
Ensure onboarding and offboarding experiences are consistent inclusive and aligned with our culture.
Work with the Office Team to ensure a seamless operational experience for employees.

Reward & Benefits
Partner with Payroll and People Partners on the execution of pay cycles.
Implement changes and updates made to our compensation and benefits structure.
Monitor benefits take-up and keep up-to-date with external market trends.
Collaborate with Reward on biannual salary benchmarking develop recommendations on employee salary bands and update where appropriate in our compensation tool.

People Team Collaboration
Line manage and develop People Coordinator fostering high performance and operational excellence.
Act as a trusted partner to People and Talent Partners and wider organisation on People processes and policy interpretation.
Support People Team initiatives People Ops roadmap delivery and wider cultural/engagement initiatives.
Contribute to broader People Team project work such

Who you are

5 years experience as an owner in the People Operations space ideally within a fast-paced scale-up or similar environment.
You consider your skill level with excel/google sheets advanced
You have a good level of core analytical skills
Demonstrable experience owning and improving People processes at scale.
Strong HRIS experience (HiBob preferred; experience with workflows automations or integrations is a plus).
Solid understanding of UK employment law compliance requirements and best-practice People Ops governance.
Experience managing or coaching junior team members.

Experience and skills

Highly organised process-driven and able to simplify complexity.
A continuous improvement mindset with proven ability to streamline automate and optimise workflows.
Strong data literacy - comfortable working with reports dashboards and People metrics.
Excellent communication and stakeholder management skills.
Thrives in a fast paced evolving environment with shifting priorities.
A proactive low-ego team player who drives clarity and operational excellence and is keen to collaborate with other team members.

Our Commitment to DE&I:At Moneybox we promote support and celebrate inclusion diversity and equity for all so that everyone can bring their full selves to work. We believe that diversity drives innovation and that if our team is representative of our community of customers we can better support their needs. To ensure our recruitment processes provide an equal opportunity for all applicants to succeed we encourage you to let us know if there are any adjustments that we can make.

We are open-minded and always willing to go the extra mile to ensure all applicants can present their full self and potential

Working Policy:We have a hybrid policy that includes 2 days from our London office and 3 from home. If the role states it is either hybrid or remote candidates must be based within the UK.

Visa Sponsorship:At this time we cannot offer visa sponsorship for this role and we cannot consider overseas applications.

Please read before you apply!Please note if offered a position the offer is conditional and subject to the receipt of satisfactory pre-employment checks which we will conduct such as criminal record and adverse credit history checks. As a regulated financial business an adverse financial history could impact your suitability for the role. If you are aware of anything that could affect your suitability for the role please let us know in advance.

By sending us your application you acknowledge and agree to Moneybox using your personal data as described collect applicants personal data to manage our recruitment related activities. Consequently we may use your personal data to evaluate your application to select and shortlist applicants to set up and conduct interviews and tests to evaluate and assess the results and as is otherwise needed in the recruitment process generally. We do not share your personal data with unauthorised third parties. However we may if necessary share your personal data to carefully selected third parties acting on our behalf. This may include transfers to servers and databases outside the country where you provided us with your personal data. Such transfers may include for example transfers and/or disclosures outside the European Economic Area and in the United States of America.

If you are unsuccessful in your application we may keep your details on file so that we can tell you about other suitable vacancies which may be of interest to you when they arise in the future. If you would like to reach us then please email: emailprotected. If you would rather we did not keep your details on file you can contact us at: emailprotected

Required Experience:

Manager