Payroll Operations Subject Matter Expert

LegalAndGeneral

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profile Job Location:

Cardiff - UK

profile Monthly Salary: Not Disclosed
Posted on: 4 hours ago
Vacancies: 1 Vacancy

Job Summary

At Legal & General our customers are at the heart of everything we do. Our Customer Payroll team plays a crucial role in delivering accurate and timely payments that directly support customer wellbeing. Were looking for a Payroll Operations Subject Matter Expert to bring technical payroll expertise strong analytical skills and a collaborative mindset to our highperforming team. If youre passionate about enhancing processes supporting colleagues and driving excellent customer outcomes wed love to hear from you.

    What youll be doing:

    • Providing expert technical support across payroll processing reporting and operational controls
    • Leading on complex payroll queries investigations and escalations
    • Supporting system process and control improvements including testing and documentation updates
    • Conducting quality checks and monitoring activity to ensure accuracy and risk alignment
    • Ensuring regulatory legislative and internal process requirements are understood and applied
    • Identifying and recommending opportunities for continuous improvement across teams
    • Supporting colleagues with consistent training guidance and technical knowledge
    • Contributing SME insight to projects audits initiatives and wider business engagement

    Qualifications :

    Who were looking for:

    • Strong experience in pension payroll environments ideally with 10000 volume processing
    • Solid understanding of payroll processes reconciliations exceptions management and variance analysis
    • Confidence in analysing and interpreting financial and technical payroll data
    • Ability to engage influence and collaborate with colleagues across different teams
    • Strong awareness of payroll regulation risk and controls
    • Ability to apply sound judgement and problemsolving in complex scenarios
    • Commitment to delivering fair customer outcomes and embedding Conduct Risk principles
    • Adaptability initiative and a positive approach to change and continuous improvement

    Whatever your role we reward performance and behaviour with a package that looks after all the things that are important to you. Here are some of the benefits we offer:

    • The opportunity to participate in our annual performance -related bonus plan and valuable share schemes
    • Generous pension contribution
    • Life assurance
    • Healthcare Plan (permanent employees only)
    • At least 25 days holiday plus public holidays 26 days after 2 years service. Theres also the option to buy and sell holiday
    • Competitive family leave
    • Participate in our electric car scheme which offers employees the option to hire a brand-new electric car through tax efficient salary sacrifice (permanent employees only)
    • There are the many discounts we offer both for our own products and at a range of high street stores and online
    • In 2023 some of our workspaces were redesigned. Our offices are great spaces to connect and collaborate and have your wellbeing at the heart 

    Additional Information :

    At L&G we believe its possible to generate positive returns today while helping to build a better future for all. 

    If you join us youll be part of a welcoming inclusive culture with opportunities to collaborate with people of diverse backgrounds views and experiences. Guided by leaders with integrity who care about your future and wellbeing. Empowered through initiatives which support people to develop their careers and excel.

    We care passionately about outcomes rather than attendance and are therefore open to discussing all kinds of flexible working options including part-time term-time and job shares. Although some roles have limited flexibility due to customer demand we accommodate requests when we can. 

    It doesnt matter if you dont meet every single criterion in this advert. Instead think about what you excel at and what else you can bring in terms of strengths potential and connection to our purpose. 


    Remote Work :

    No


    Employment Type :

    Full-time

    At Legal & General our customers are at the heart of everything we do. Our Customer Payroll team plays a crucial role in delivering accurate and timely payments that directly support customer wellbeing. Were looking for a Payroll Operations Subject Matter Expert to bring technical payroll expertise ...
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    About Company

    Legal & General (L&G) is a leading UK financial services group and major global investor.We’ve been safeguarding people’s financial futures since 1836, and strive to build a better society, while improving the lives of our customers and creating value for shareholders.We are one of th ... View more

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