Technical Manager

Department: Facilities

Reports to: Senior Manager Facilities

Status: 100% Full-Time Exempt

Probation: 180 Days

Benefits: Medical Dental Vision; also including Life Insurance Long-Term Disability Employee Assistance Program and a 403(b) Retirement Plan

CENTERS MISSION: Building a world where LGBT people thrive as healthy equal and complete members of society.

DEPARTMENT SUMMARY: The Facilities Department is a team of over 80 employees responsible for the safety security maintenance and cleanliness of the Centers ten locations throughout the Los Angeles area. These facilities cover a wide variety of uses including medical facilities residential facilities community rooms theatres offices industrial kitchens and a coffee shop. The Facilities Department is a great team with hardworking people who enjoy maintaining a wonderful atmosphere for clients and staff who are looking for a community to belong to.

JOB SUMMARY: The Technical Manager is responsible for overseeing facility operations maintenance and construction projects across multiple sites. This position manages preventive maintenance schedules work order systems and vendor relationships to ensure efficient safe and compliant facility performance as well as acts as project manager for renovations and capital improvements tracking budgets timelines and contractor work. This role supports regulatory compliance life safety systems and risk management processes and participates in departmental planning emergency response and long-term facilities planning.

ESSENTIAL FUNCTIONS

Facilities Maintenance & Operations

Oversee maintenance and repairs across multiple locations including offices clinics residences and theatres

Manage and maintain the work order system (CMMS) ensuring timely response resolution and documentation of requests

Create and implement preventive maintenance schedules to ensure proper equipment function and facility performance

Order parts troubleshoot and support repairs as needed in coordination with the Property Team

Conduct regular facility walkthroughs to assess and address safety and technical issues

Project & Construction Management

Serve as project manager for facility-related renovations and construction projects

Gather and document project requirements obtain bids and quotes and vet contractors

Track project timelines budgets and deliverables to ensure projects are completed on schedule and within scope

Analyze project finances reconcile variances and maintain related documentation including contracts and warranties

Assist in developing and implementing a long-term maintenance and capital improvement plan

Vendor & Contractor Coordination

Schedule and oversee work performed by external vendors and contractors

Coordinate internal communication on-site logistics and verification of completed work

Maintain records of vendor performance contracts and bid evaluations to support decision-making

Safety Compliance & Risk Management

Ensure compliance with building codes permitting requirements and regulatory standards

Monitor test and document Life Safety and Security Systems across all facilities

Collaborate on the investigation and reporting of incidents in alignment with OSHA Workers Compensation and internal safety protocols

Serve as a point of contact for inspections and ensure all required documentation is up to date and accessible

Administrative & Departmental Support

Apply for and maintain required permits

Participate in departmental planning meetings training and professional development activities

Respond to emergencies in an on-call capacity coordinating with vendors and internal teams

Perform additional duties to support departmental and organizational objectives

QUALIFICATIONS

5 years of experience in contractor management property repair and commercial building troubleshooting

An adaptable mindset focused on providing answers and solutions to difficult problems

Working knowledge of general building management maintenance and equipment repair including but not limited to electrical HVAC equipment and controls plumbing and various other trades

Strong organizational skills including superior written and verbal communication skills

Ability to handle a heavy workload of many diverse requests calmly and professionally

Ability to work cooperatively with many departments clients and other agency staff members

Proficiency with MS Office Work Management System HVAC control systems and the aptitude to learn other software programs

Access to reliable transportation and the ability to be insured

Ability to make decisions independently and quickly in emergencies

Familiarity with building mechanical and electrical systems and drawings

Strong organizational and communication skills

Ability to work cooperatively with many departments clients and other agency staff members

Available to be on-call for scheduled and emergency situations 24-7

The Los Angeles LGBT Center is an Equal Opportunity Employer and is committed to fostering diversity within its staff. Applications are encouraged from all persons regardless of their race color ancestry national origin sexual orientation gender identity and expression sex pregnancy childbirth and related medical conditions religion disability age military or veteran status including status as a victim of domestic violence assault or stalking genetic information (including family medical history) political affiliation or activities medical or health conditions and marital status.

The Center has implemented a policy requiring all staff to be up-to-date with COVID-19 vaccinations as a condition of employment subject to applicable federal state and local laws. For more information please contact