Account Consultant
Share
Job Location:
Grand Rapids, MI - USA
Monthly Salary:
Not Disclosed
Posted on:
4 hours ago
Vacancies:
1 Vacancy
Job Summary
ACCOUNT CONSULTANT
Location: Grand Rapids Metropolitan Area
Employment Type: FullTime
Employment Type: FullTime
Position Summary
Join aWest Michigan Best and Brightest Company as anAccount Consultant to support business growth through account development opportunity qualification and longterm client relationship management. This role serves as a key liaison between customers sales and internal teams ensuring accurate quoting seamless onboarding and highquality service execution.
Key Responsibilities
Sales & Account Development
- Qualify new sales opportunities within both prospective and existing accounts
- Generate profitable revenue by preparing accurate quotes and closing sales opportunities
- Identify and pursue expansion opportunities within current customer relationships
- Establish onboard and develop new customer accounts
- Take ownership of new sales opportunities from initial inquiry through close
Customer Relationship Management
- Cultivate strong longterm customer relationships to support successful service execution
- Manage customer service interactions via email phone chat and website inquiries
- Conduct postsale followups to ensure satisfaction and encourage repeat business
- Train customers and prospects on optimal processes for working with the organization
Sales Operations & Coordination
- Create maintain and follow up on quotes and customer inquiries
- Communicate proactively with sales and crossfunctional teams regarding ongoing projects new accounts and service issues
- Coordinate activities between customers sales and internal departments to ensure timely and accurate product and service delivery
- Verify enter and maintain customer and opportunity data within the CRM system
- Monitor customer activity and pipeline data within CRM to drive informed sales actions
Marketing & Continuous Improvement
- Assist in the development and communication of company marketing initiatives
- Identify qualified product or service leads within targeted markets
- Continuously update job knowledge by studying relevant product and service information and participating in learning opportunities
- Take initiative to improve processes add customer value and support departmental and organizational goals
Qualifications
- Experience in account management sales support or customerfacing roles (2-4 years)
- Bachelors degree in Sales Business or related field strongly desired
- Strong communication and relationshipbuilding skills
- Ability to manage multiple customer interactions and sales opportunities simultaneously
- Experience with CRM systems and quoting processes
- Detailoriented with strong organizational and followup skills
- Selfmotivated with a growthoriented mindset
EQUAL OPPORTUNITY
Grand Rapids Metrology is an Equal Opportunity Employer and considers applicants without regard to race color religion sex national origin or other protected classes.
Required Experience:
Contract
Key Skills
- Accounting Software
- Internal Audit
- Internal Communications
- Internal Control
- Accounting And Auditing
- Accounts Handling
- Accounting & Finance
- GAAP
- Accounts Management
- Account Development
- General Ledger Accounts
- ERP
- Payroll
- Financial statement
- CPA
About Company
GR Metrology is a distributor and service provider for weighing and measuring equipment, providing manufacturers product and calibrations
