F&B Supervisor

Education & Experience:

• Minimum of 13 years of food and beverage experience in a hotel restaurant or high-volume service environment

• Prior supervisory or lead experience preferred

• Knowledge of Hilton and/or Marriott food and beverage service standards preferred

Experience working in branded or licensed concepts (e.g. Starbucks) preferred if applicable

• Familiarity with POS systems basic scheduling and operational reporting

Physical requirements:

• Flexible hoursrequired including mornings evenings weekends and holidays

• Mediumwork exerting up to 50 pounds of force occasionally and/or up to 20 poundsfrequently

• Ability to stand and walk for extended periods in a fast-paced environment

General Requirements

• Maintain a professional appearance and adhere to uniform and grooming standardsaccording to brand-specific requirements

• Ability to communicate effectively verbally and in writing with guests employees and management

• Strong leadership organizational and interpersonal skills

• Ability to multitask and prioritize responsibilities during peak service periods

• Maintainconfidentiality of company guest and employee information

• Attend all required hotel meetings departmental briefings and brand-mandated training sessions

• Comply withall company policiesHilton/Marriott brand standards Starbucks licensing requirements (if applicable) and applicable local/state/federal regulations

• Perform other duties as requested by management

FundamentalRequirements:

• Supervise food and beverage team members during assigned shifts to ensure service standards are met

• Provide direction coaching and real-time feedback to servers bartenders baristas and support staff

• Ensure compliance with brand-specific service cleanliness and operational standards across all outlet

• Maintain daily communication with Culinary Banquets Front Desk and Food & Beverage Management
  

• Assist with opening and closing procedures for food and beverage outlets

• Monitor service flow table turns beverage service and guest experience during meal periods Ensure proper execution of menus recipesportioncontrols and presentation standards

• Support labor management byassistingwith break compliance shift coverage and staffing adjustments

• Assistwith inventory monitoring restocking and proper product storage

• Support banquet and event service as needed ensuring coordination with Conference Services and Culinary teams

• Support daily operations of Starbucks-licensed or other branded outletsin accordance withlicensing and brand standards

• Ensure beverage quality cleanliness merchandising and customer experience expectations are met

• Assistwith partner training certification and compliance requirements

• Promote a service culture aligned with Hilton and Marriott service values and brand guest experience expectations

• Address guest concerns and service recovery situations promptly and professionally

• Support guest satisfaction scores internal audits and brand quality assurance inspections

Safety & Compliance:

• Enforce food safety sanitation and responsible alcohol service policies

• Ensure compliance with health department regulations OSHA requirements and brand safety standards

• Identifyand report safety hazards or operational concernsimmediately

• Support emergency response procedures and incident reporting

• Complete shift reports checklists andrequireddocumentation accurately andtimely

• Assistwith training cross-training and performance feedback for team members

• Participatein special projects andadditionalduties as assigned by Food & Beverage Management

Work Schedule & Availability

Hospitality is a 24-hour operation. Associates may be required to work varying schedules including early mornings evenings overnight shifts weekends and holidays based on operational needs and hotel occupancy levels. Schedules staffing levels and assigned duties may fluctuate to meet business demands special events and guest service requirements.

In accordance with New Jersey State Legislature (New Jersey Legislature Bill S2310 Sca (1R)) which requires private employers with ten (10) or more employees to include a range of pay for all advertised jobs promotion or transfer opportunities. This position pays $18 - $20 dependent on experience.

Were an equal opportunity employer. All applicants will be considered for employment without attention to race color religion sex sexual orientation gender identity national origin veteran or disability status.