Data Center Operations Area Manager, DCO

Amazon Web Services is a fast-paced technology company and a leader in the world of Data Centers. We are looking for proven Data Center Technology Manager with solid experience in people management and scaling teams. The DCO Area Manager will drive the vision for the Data Center Operations within the region.

We are looking for an inspiring leader capable to drive experienced managers. The ideal candidate would have a background in IT Infrastructure Data Centers or worked for the industrial manufacturing domain (aircraft automobiles consumer electronics heavy machinery... list not exhaustive) or Military.

The companys infrastructure consists of various custom built and off-the-shelf applications operating on a variety of platforms and other major technologies. The successful candidate will have experience managing a team of 70 people on a 24/7 rotating shift across multiple Data Centers in central Ohio. You should be familiar with Problem Change & Incident Management creating & tracking expenditure continuously design and implement new mechanisms. The role includes mentoring developing and growing people in all levels supporting Infrastructure projects and proposing technical solutions that are scalable.



Key job responsibilities
- Team management of experienced Data Center Managers leading Data Center Technicians. This includes recruitment / people development through coaching and mentoring / performance review / rotation management.
- Define the strategy to improve the efficiency and productivity of day to day 24x7 Datacenter Operations.
- Manage and continuously Improve the workflows processes and throughput for data Centers Operations.
- Manage effectively the global yearly operating budget: CAPEX (technical equipment infrastructure development) OPEX (cost of personnel service provision consumables and team events)
- Ensure all operational KPIs and Metrics are consistent being measured and met inside AWS Data Centers.
- Drive innovation and automation within Data Center Operations.
- Challenge the quality and quantity of services being provided by the Data Center Operations team and continuously strive to improve our Customer Experience.
- Management of large-scale events in the Datacenters (crisis situations: thermal or power events networking issues etc..)
- Manage Vendor performance.
- Ensure Data Centers are compliant with all relevant security policies and procedures.


About the team
AWS Infrastructure Services owns the design planning delivery and operation of all AWS global other words were the people who keep the cloud running. We support all AWS data centers and all of the servers storage networking power and cooling equipment that ensure our customers have continual access to the innovation they rely on. We work on the most challenging problems with thousands of variables impacting the supply chain and were looking for talented people who want to help.

Youll join a diverse team of software hardware and network engineers supply chain specialists security experts operations managers and other vital roles. Youll collaborate with people across AWS to help us deliver the highest standards for safety and security while providing seemingly infinite capacity at the lowest possible cost for our customers. And youll experience an inclusive culture that welcomes bold ideas and empowers you to own them to completion.

Why AWS
Amazon Web Services (AWS) is the worlds most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating thats why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.

Diverse Experiences
AWS values diverse experiences. Even if you do not meet all of the qualifications and skills listed in the job description we encourage candidates to apply. If your career is just starting hasnt followed a traditional path or includes alternative experiences dont let it stop you from applying.

Inclusive Team Culture
Here at AWS its in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences inspire us to never stop embracing our uniqueness.

Mentorship & Career Growth
Were continuously raising our performance bar as we strive to become Earths Best Employer. Thats why youll find endless knowledge-sharing mentorship and other career-advancing resources here to help you develop into a better-rounded professional.

Work/Life Balance
We value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home theres nothing we cant achieve in the cloud.


- 4 years of technical work with computer systems and technology components experience or experience in technical work related to computer systems and technology components
- Bachelors degree in computer science computer engineering or related field or experience managing teams
- Experience with Continuous Improvement and Six Sigma methodologies
- 4 years of people management in data center operations or critical infrastructure environment.
- 4 years operating as a manager of managers.

- Experience managing communication with geographically distributed teams
- Knowledge of safety security and availability incident response incident management and incident resolution.
- Knowledge of server hardware (storage system Network) and maintenance/troubleshooting Knowledge and/or experience of Safety Physical and IT Security Logistics Power Cooling & Facilities Engineering with capacity planning Project Management skills.
- Excellent verbal and written communication skills technical writing or business justifications (white paper experience)

Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status disability or other legally protected status.

Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process including support for the interview or onboarding process please visit for more information. If the country/region youre applying in isnt listed please contact your Recruiting Partner.

The base salary range for this position is listed below. Your Amazon package will include sign-on payments and restricted stock units (RSUs). Final compensation will be determined based on factors including experience qualifications and location. Amazon also offers comprehensive benefits including health insurance (medical dental vision prescription Basic Life & AD&D insurance and option for Supplemental life plans EAP Mental Health Support Medical Advice Line Flexible Spending Accounts Adoption and Surrogacy Reimbursement coverage) 401(k) matching paid time off and parental leave. Learn more about our benefits at GA Atlanta - 107700.00 - 188500.00 USD annually
USA GA Lithia Springs - 107700.00 - 188500.00 USD annually