Amazon Now is seeking a Social Media Lead to architect and drive our end-to-end social strategy for Amazons fastest-growing vertical. This pivotal role sits at the intersection of content excellence community engagement and business growth leading the transformation of how millions of customers discover and connect with Amazons quick commerce offering across social platforms. This role offers a unique opportunity to shape the future of social media presence for Amazon through platform innovations while driving measurable business impact.
Key job responsibilities
1. Strategic Leadership & Innovation
Own the complete social media vision and execution strategy for Nows presence across all major platforms (Instagram TikTok Facebook Twitter/X LinkedIn)
Drive innovation in social content and community engagement that directly impacts customer acquisition and business metrics
Develop scalable content frameworks that balance creativity authenticity and performance2. Team & Operations Leadership
2. Business Impact & Platform Growth
Partner with business leaders to translate category strategy into compelling social experiences
Establish metrics and KPIs to measure and optimize social media impact on business outcomes
Drive social commerce media presence and influencer partnership strategies that accelerate growth
- 5 years of professional non-internship marketing experience
- Proven track record of leading social media teams and managing multi-platform campaigns
- Strong portfolio showcasing strategic thinking content excellence and community growth
- Excellence in stakeholder management and communication
- Experience in retail or e-commerce social media particularly in quick commerce or delivery services
- Knowledge of social listening tools analytics platforms and emerging social commerce technologies
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