Director of Sales Supervision (Sales Compliance & Risk)
Share
Job Location:
Chicago, IL - USA
Monthly Salary:
$ 129500 - 215700
Posted on:
23 hours ago
Vacancies:
1 Vacancy
Job Summary
Location(s)
Chesterfield Missouri Chicago Illinois St. Louis MissouriDetails
Kemper is one of the nations leading specialized insurers. Our success is a direct reflection of the talented and diverse people who make a positive difference in the lives of our customers every day. We believe a high-performing culture valuable opportunities for personal development and professional challenge and a healthy work-life balance can be highly motivating and productive. Kempers products and services are making a real difference to our customers who have unique and evolving needs. By joining our team you are helping to provide an experience to our stakeholders that delivers on our promises.
Position Summary:
The Director of Sales Supervision (Sales Compliance & Risk) leads the oversight function for a fully captive life insurance sales channel of over 2000 agents and managers. This role is accountable for establishing and executing a comprehensive risk-based audit and monitoring framework to ensure sales practices comply with regulatory requirements internal standards ethical expectations and cash-handling controls and for owning the enterprise sales conduct risk strategy for the captive distribution channel.
The Director leads a team of three auditors responsible for sales conduct audits and investigations designs and operates a continuous monitoring program and drives effective remediation and governance improvements in close partnership with Compliance Legal Operations Sales Leadership Finance and Enterprise Ethics.
Position Responsibilities:
- Develop maintain and execute a risk-based audit and monitoring program for the captive sales channel adjusting scope based on regulatory business and risk trends.
- Lead sales conduct risk assessments to identify high-risk activities control gaps and emerging misconduct risks.
- Establish and govern sales conduct policies standards methodologies and risk tolerances aligned with regulatory expectations and enterprise risk appetite.
- Lead the evolution to a continuous data-driven monitoring model leveraging dashboards analytics and KRIs/KPIs.
- Analyze sales activity complaints cancellations suitability indicators and anomalies to proactively identify conduct risk.
- Execute end-to-end monitoring audits reviews and investigations including support of potential fraud matters in partnership with Ethics and other stakeholders.
- Partner cross-functionally to drive corrective actions track issues to closure and validate remediation effectiveness.
- Ensure ongoing regulatory readiness and present monitoring and audit results monitoring insights and thematic risk trends to senior leadership and governance forums.
- Additional duties as assigned.
Position Qualifications:
- Bachelors degree required; advanced degree preferred.
- 8 years of audit risk compliance or sales supervision experience in insurance or financial services.
- Knowledge of insurance regulations and understanding of supervisory expectations for sales practices.
- Experience building data-driven monitoring programs strongly preferred.
- Ability to create dashboards using PowerBI preferred.
- Demonstrated leadership and communication excellence.
- Sponsorship is not accepted for this opportunity
- The range for this position is $129500 to $215700. When determining candidate offers we consider experience skills education certifications and geographic location among other factors. This job is eligible for an annual discretionary bonus and Kemper benefits (Medical Dental Vision PTO 401k etc.)
- This is a hybrid position which can be worked out of Kempers Chicago IL or Chesterfield MO office.
Kemper is proud to be an equal opportunity employer. All applicants will be considered for employment without attention to race color religion sex sexual orientation gender identity national origin veteran disability status or any other status protected by the laws or regulations in the locations where we operate. We are committed to supporting diversity and equality across our organization and we work diligently to maintain a workplace free from discrimination. Kemper is focused on expanding our Diversity Equity and Inclusion efforts to align with our vision mission and guiding principles. Kemper does not accept unsolicited resumes through or from search firms or staffing agencies. All unsolicited resumes will be considered the property of Kemper and Kemper will not be obligated to pay a placement fee.
Kemper will never request personal information such as your social security number or banking information via text or email. Additionally Kemper does not use external messaging applications like WireApp or Skype to communicate with candidates. If you receive such a message delete it.
#LI-JO1
#LI-HYBRID
Required Experience:
Director
Key Skills
- Business Development
- Sales Experience
- Direct Sales
- Marketing
- SAAS
- Hotel Experience
- Management Experience
- Revenue Management
- Salesforce
- Sales Management
- Enterprise Sales
- negotiation
About Company
The Kemper family of companies is one of the nation’s leading insurers. With approximately $13 billion in assets, Kemper is improving the world of insurance by offering personalized solutions for individuals, families and businesses.
