Primary Details

IT Business Analytics Manager

• Location: London

• Type: Permanent full time

• Hybrid role happy to talk flexible working

The Opportunity

QBE Europe are recruiting a IT Business Analytics Manager to join our team on a full time permanent basis focusing on change in the Claims and Operations space.

As an ITBusiness Analysis Manager youll manage and mentor a team of analysts while acting as the vital link between business and IT. Youll shape strategy drive agile delivery and lead process and systems analysis to unlock value across the organisation. With a focus on innovation collaboration and continuous improvement this role offers the opportunity to influence strategic roadmaps deliver meaningful change and build strong relationships with stakeholders and industry experts alike.

Having the right to work in the UK is a requirement for this may consider sponsorship at its discretion.

About QBE

At QBE we get to the heart of what matters for our customers. And we do it all with a human touch.

Werean international insurer with more than 13000 people working across 26 countries which meanswerebig enough for your ambitions yet small enough for you to make a real exciting momentum towards our vision to become the most consistent and innovative risk partner.

What if you could have a positive impact at work and in the world As part of the QBE teamyoullget to spend every day working with people who are passionatetalentedand kind.

Your new role

• Manage a team of Business Analysts providing coaching and mentoring.

• Act as the interface between business and IT teams to provide analysis support building domain expertise to support your aligned business unit in shaping their strategy.

• Lead in an agile working environment encouraging collaboration innovation and flexibility.

• Specialise in process business or systems analysis to identify gaps and define or redesign processes.

• Manage essential process documentation and project implementation by collaborating with business partners.

• Contribute to the development and maintenance of the strategic technical roadmap for the domain.

• Support the implementation of business-led change to achieve business objectives.

• Drive overall improvement in the quality of analysis outputs.

• Build relationships with industry experts and stakeholders to align solutions with business and IT strategy.

• Facilitate workshops and meetings to ensure objectives are met.

• Communicate updates and changes in the IT strategy to all business stakeholders.

About you

• Demonstrated ability to effectively communicate with all levels in IT and business.

• Have strong Insurance and domain expertise.

• Experience of managing cross functional teams and matrix management.

• Experience of negotiating and influencing executive level sponsors.

• Proven experience of interpreting business strategy and translating this into IT strategy.

• Significant business analysis experience including managing multiple projects and complex projects.

• Strong track record of technology delivery.

• Experience of managing and working with IT external vendors.

• Significant experience in the insurance industry.

• Project management experience business analysis and improvement experience.

• Experience managing or leading others with increasing levels of responsibility.

• Some experience in a similar tech service environment within related industries.

• Experience working in a team-oriented agile collaborative environment.

Benefits

We offer a range of benefits to help provide holistic support for your work life whatever your circumstances. As a QBE employee you will have access to and benefit from:

• 30 days holiday a yearwith theoptionto buy up to 2additionaldays.

• Flexible working-balancing work and life is important so our flexible working opportunities are open to all this can include part-time job share and compressed hours.

• Pension you are automatically enrolled into the QBE pension plan which entitles you to receive employer contributions of 10% of your basic salary.

To learn more about benefits of working with us clickRewarding our people - QBE European Operations

Awards & Recognition

We value our employees experience with us and are proud to have been recognised for the following awards:

Insurance Post British Insurance Awards 2025:

• Winner: Commercial Lines Insurer of the Year Winner: Reinsurer of the Year - QBE Re Winner: ESG Diversity Equity and Inclusion Initiative of the Year Winner: Insurance Personality of the Year - Chris Wallace Executive Director UK insurance

• AXCO Global Insurance Awards 2024 Winner: Network Management of the Year

• Insurance Business UK 5-Star Cyber Awards 2024: QBE rated as a 5-Star Cyber Insurer

To learn more about our achievements clickhere

Apply now and lets make it happen!

If youre looking for a career that combines your expertise and your empathy click Apply today.

Your career. At the heart of it.

Skills:

How to Apply:

To submit your application click Apply and follow the step by step process.

Equal Employment Opportunity:

QBE is an equal opportunity employer and is required to comply with equal employment opportunity legislation in each jurisdiction it operates.