Senior Account (Solutions) Manager
Share
Job Location:
Monthly Salary:
Posted on:
10 hours ago
Vacancies:
1 Vacancy
Job Summary
Atlantis Health
Atlantis Health is a global healthcare communications and behaviour change agency with a goal to improve health outcomes by supporting patients HCPs and our clients to deliver change for good.
Our Vision
To preserve the health of people everywhere in any place at any time.
Our Purpose
To help people Change for Good by empowering them to achieve health goals that will positively impact their lives and the lives of those around them.
Why Atlantis
At Atlantis Health we believe in making meaningful impact in healthcare. We offer a collaborative supportive and ambitious environment where all ideas are valued. AH are committed to supporting you to reach your goals and develop your career in line with your strengths and ambitions. We are a growing team of friendly high-performing people with a passion to deliver meaningful work that makes a difference to patients lives!
Role purpose
An account manager at Atlantis Health is responsible for building long-term client relationships through exceptional project delivery and acting as the primary day-to-day contact for assigned accounts.
The role focuses on understanding client objectives stakeholder unmet needs and translating them into effective patient engagement and behaviour change solutions.
You will work closely with internal teams including creative strategic medical writers to manage effective delivery to ensure high quality deliverables that are within budget and to timelines.
Outside of project delivery you will act as a trusted advisor supporting clients to proactively seek opportunities to add further value contributing to account growth and client success.
Client service delivery
Takes the leadership role in managing the overall project execution (operates as the Single Point of Contact (SPOC) for his/her client projects) i.e. Leads status calls client presentations and workshops and responds to project requests
Communicates requirements timelines issues status and progress to all project stakeholders (clients internal AH and external suppliers involved in projects)
Ensures high-quality standards are maintained throughout the project while managing project timelines and ensuring all AH procedures and industry standards are maintained
Proactively identifies and develops solutions for further opportunities and highlights when potential issues may arise
Provides insight and analysis on overall project status and client relationship including proactively sharing valuable insights and project results within AH
Leads financial management of the project including opportunity planning creating budgets raising POs reviewing cost estimates (external suppliers) raising invoices and being accountable for the profitability
Is a team player and willing to help out across all functions of work that the agency is delivering and pitching to win
Client relationship building and business development
Establishes and maintains strong trust-based relationships with key client stakeholders for individual projects and identifies opportunities to establish new connections across his/her client organisations
Seeks opportunities to expand Atlantis scope of work within existing clients proactively submitting organic growth proposals and raising ideas within the Client Service team
Supports the development of new business opportunities (organic and new) through solution ideation process mapping budget creation and attending pitches
Quality and Compliance
Adheres to all Health and Safety Policies and Procedures in the Workplace
Adheres to all other workplace policies and procedures
Will escalate any business risk as determined by policies and procedures
Will fully contribute to compliance governance and quality improvements in the workplace as defined by our Quality Management System
Will complete and pass all mandatory training by the due date
Competencies
CORE
Resilience
Agility
Communication
Collaboration
ROLE-SPECIFIC
Project Management / Solution Delivery
Strategic Business Development
Solution Innovation
Commercial Acumen
Selling and negotiating
Stakeholder management
Leading others
Preferred experience and skills
Proven ability to effectively manage large national client accounts
Proven ability to lead and deliver a range of deliverables such as patient/HCP-focused materials client strategic consultancy patient support programmes and other digital solutions on time and on budget
Strong communication capabilities in order to manage both internal and external stakeholders
Sound knowledge of the healthcare industry and the ABPI/EFPIA codes in order to be compliant and credible in front of leading pharmaceutical clients
Previous line management experience is desirable however if you do not have line management experience yet but want the opportunity to join us as an Senor Account (Solutions) Manager please still apply.
Our office is located in Richmond just outside the station.
You must have the right to work in the United Kingdom.
Key Skills
- Organizational Management
- Presentation Skills
- Agile
- SAFe
- AWS
- Solution Architecture
- Conflict Management
- Data Management
- Scrum
- Team Management
- Pre-sales
- Management Consulting
About Company
Atlantis HealthAtlantis Health was founded in 1996 with a clear goal: to improve understanding of the factors influencing medication adherence and optimize this key behavior among people living with long–term health conditions. Based on the depth of experience acquired in the past 25 ... View more
