As Billing & Invoicing Coordinator at OceanScore you support the reliable execution of our billing and administrative operations in a growing international setup in the Shipping and Port Industry. You do the quality checking of our invoice run ensure that invoices are accurately prepared issued and unpaid invoices are timely followed up on especially for a recently integrated external business.
This is a hands-on execution-focused generalist role in our Customer Service Team with direct customer contact. You work closely with Accounting Sales and Accounting to resolve billing questions maintain clean data and keep day-to-day operations running smoothly. Your work creates clarity for customers and internal teams and ensures that billing does not become a bottleneck as OceanScore scales.
Please note that this role is on-site in our Funchal Madeira Office.
Your Key Responsibilities
- Billing & Invoicing Execution: You own the quarterly automated invoice run and activate a high volume of customer invoices across international customers ensuring accuracy and timeliness.
- Customer Communication: You act as a direct point of contact for billing-related customer questions clarifications and follow-ups.
- Accounts Receivable Support: You monitor open invoices support payment follow-ups and maintain clear documentation in coordination with Accounting.
- Cross-Functional Coordination: You work closely with Sales and Customer Service to clarify billing setups contract details and handovers.
- Data & System Maintenance: You maintain accurate billing data in our accounting and CRM systems ensuring consistency across systems and records.
What you bring:
- You have 12 years of experience in billing invoicing finance operations or a similar role within the shipping or maritime industry.
- You are passionate about helping customers globally enjoy finding effective solutions to their inquiries and take pride in creating positive impact.
- You possess a strong understanding of invoicing processes and confidence handling transactional data.
- You bring very good Excel skills and experience working with digital tools or ERP systems (Odoo and/or CRM tools like HubSpot are a plus).
- You communicate fluently in English; Portuguese and/or German are a plus.
How you work
- You work carefully and reliably even when volumes are high and priorities compete you work detail oriented and diligently.
- You focus on getting things done and follow up until invoices and questions are resolved fully.
- You communicate clearly and respectfully with customers and internal stakeholders.
- You document your work so others can understand decisions and status at any time while thinking about improvements and making things as efficient as possible.
- You show up prepared organised and dependable in day-to-day collaboration.
Not 100% qualified Apply anyway.
We know great people dont always check every box. If youre passionate about what were building and think you could make an impact we want to hear from you. You might bring something we didnt even know we needed.
Success will be measured by:
- On-time and accurate invoicing even under increased volume.
- Clear and professional handling of customer billing inquiries.
- Up-to-date and reliable billing data across systems.
As Billing & Invoicing Coordinator at OceanScore you support the reliable execution of our billing and administrative operations in a growing international setup in the Shipping and Port Industry. You do the quality checking of our invoice run ensure that invoices are accurately prepared issued and ...
As Billing & Invoicing Coordinator at OceanScore you support the reliable execution of our billing and administrative operations in a growing international setup in the Shipping and Port Industry. You do the quality checking of our invoice run ensure that invoices are accurately prepared issued and unpaid invoices are timely followed up on especially for a recently integrated external business.
This is a hands-on execution-focused generalist role in our Customer Service Team with direct customer contact. You work closely with Accounting Sales and Accounting to resolve billing questions maintain clean data and keep day-to-day operations running smoothly. Your work creates clarity for customers and internal teams and ensures that billing does not become a bottleneck as OceanScore scales.
Please note that this role is on-site in our Funchal Madeira Office.
Your Key Responsibilities
- Billing & Invoicing Execution: You own the quarterly automated invoice run and activate a high volume of customer invoices across international customers ensuring accuracy and timeliness.
- Customer Communication: You act as a direct point of contact for billing-related customer questions clarifications and follow-ups.
- Accounts Receivable Support: You monitor open invoices support payment follow-ups and maintain clear documentation in coordination with Accounting.
- Cross-Functional Coordination: You work closely with Sales and Customer Service to clarify billing setups contract details and handovers.
- Data & System Maintenance: You maintain accurate billing data in our accounting and CRM systems ensuring consistency across systems and records.
What you bring:
- You have 12 years of experience in billing invoicing finance operations or a similar role within the shipping or maritime industry.
- You are passionate about helping customers globally enjoy finding effective solutions to their inquiries and take pride in creating positive impact.
- You possess a strong understanding of invoicing processes and confidence handling transactional data.
- You bring very good Excel skills and experience working with digital tools or ERP systems (Odoo and/or CRM tools like HubSpot are a plus).
- You communicate fluently in English; Portuguese and/or German are a plus.
How you work
- You work carefully and reliably even when volumes are high and priorities compete you work detail oriented and diligently.
- You focus on getting things done and follow up until invoices and questions are resolved fully.
- You communicate clearly and respectfully with customers and internal stakeholders.
- You document your work so others can understand decisions and status at any time while thinking about improvements and making things as efficient as possible.
- You show up prepared organised and dependable in day-to-day collaboration.
Not 100% qualified Apply anyway.
We know great people dont always check every box. If youre passionate about what were building and think you could make an impact we want to hear from you. You might bring something we didnt even know we needed.
Success will be measured by:
- On-time and accurate invoicing even under increased volume.
- Clear and professional handling of customer billing inquiries.
- Up-to-date and reliable billing data across systems.
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