Front Desk Data Entry Specialist

Job Title: Front Desk Data Entry Specialist

Location: Minot AFB ND 58705 (On-site)

Contract Type: Long Term Contract

• Up to 40 hours per week
• Monday Friday
• No overtime authorized
• Business casual attire required

• Greet visitors and respond to telephone and electronic inquiries in a professional courteous manner.
• Determine the nature of customer requests and route individuals to appropriate M&FRC staff or programs.
• Provide non-technical information regarding M&FRC programs services and appointment availability.
• Ensure customers complete required Statements of Understanding (SOU) and applicable forms

• Enter update and maintain customer data within AFFIRST TAP ACCESS Microsoft Access and other authorized systems.
• Prepare edit proofread and format routine and non-routine correspondence reports and documents.
• Maintain the M&FRC Outlook appointment calendar and track suspense and deadlines.
• Consolidate data and generate reports in accordance with established procedures.

• Serve as the primary Records Custodian for the M&FRC.
• Establish maintain purge and dispose of records in compliance with AFI 33-322 and the Air Force Records Disposition Schedule.
• Maintain electronic and paper files file plans reference materials and publications.
• Manage receipt control logging and safeguarding of sensitive or classified materials as required

• Utilize Microsoft Word Excel Access and other office automation tools to create documents spreadsheets charts and report.
• Assist with troubleshooting basic system or software issues.
• Support development of training aids and provide hands-on assistance to staff as needed.

• Perform all duties in accordance with AFIM&FRC desk guides AFFIRST training guides and applicable Air Force policies.
• Maintain a professional appearance and conduct at all times.
• Comply with base security safety OPSEC and information protection requirements

• Demonstrated proficiency in Microsoft Office (Word Excel Access).
• Strong knowledge of grammar spelling punctuation and document formatting.
• Ability to accurately enter review and maintain data in automated systems.
• Ability to communicate effectively both verbally and in writing using tact and courtesy.
• Ability to organize manage records and handle multiple administrative tasks simultaneously.

• Familiarity with Air Force terminology programs or administrative environments.
• Prior experience supporting military federal or DoD customer service operations.
• Experience with records management or data tracking systems

• Ability to pass a background check and obtain base access credentials.
• Completion of required security and OPSEC training within mandated timeframes.
• Compliance with all Minot AFB security vehicle registration and access requirements

• Office-based environment.
• Government-furnished workspace equipment and systems provided