Front Desk / Patient Care Coordinator
Optimal Health Chiropractic & Physical Therapy South JerseyLets be clear upfront:
This is
not a quiet front desk job where you hide behind a computer.
This role is for someone who genuinely likes people likes talking and likes being part of a positive upbeat workplace.
If youre currently in:
- retail
- hospitality
- fitness
- front desk work that feels dead-end
- a commission-based role with no stability
and you want something
more stable more meaningful and still people-focused this could be a great fit.
What Youll Actually Be Doing
Youre the first person patients talk to and one of the most important roles in the office.
Your day will include:
- Answering phones and scheduling patients (with personality not scripts read like a robot)
- Talking with patients in person about
- What we do
- Why it matters
- How their care plan works
- Explaining insurance benefits in simple terms (we train you)
- Helping patients understand the value of:
- Physical Therapy
- Chiropractic care
- Upgraded services like shockwave therapy
- Keeping the office running smoothly while keeping the energy positive
This role involves
selling the office and the experience but in a helpful honest way not pushy or awkward.
Who This Job Is Perfect For
Were looking for someone who is:
- Friendly upbeat and easy to talk to
- Comfortable on the phone
- Confident talking to people about money and care options
- Reliable and shows up when they say they will
- Open to learning (you dont need medical experience)
We care way more about
personality and communication than medical background.
Who This Job Is NOT For
Please dont apply if:
- You hate talking on the phone
- You avoid conversations about money
- You bring negative energy into a workplace
- Youve ghosted interviews or jobs in the past
- You want a job where you can just check people in
Were building a strong team and protecting our culture.
About the Office
Optimal Health Chiropractic & Physical Therapy is a sports- and wellness-focused clinic.
We treat active people families and athletes. The environment is:
- Fun
- Fast-paced
- Team-oriented
- Very patient-centered
People here actually like coming to work.
IMPORTANT How to Apply (Read This)
Weve had issues in the past with people applying and not showing up so
this step matters.
To apply please email:
- Your resume
- A short cover letter explaining ONE service or technique we offer
Email:
emailprotectedYou can find our services at:
In your own words explain:- What the service is
- Who it helps
- Why its valuable
This shows us:- You can follow directions
- You can communicate clearly
- You can explain value to a patient
Applications without this step wont be considered.