Network Technician

Columbia, IN - USA

Monthly Salary: Not Disclosed

Posted on: 7 hours ago

Vacancies: 1 Vacancy

Job Summary

Position Title: Network Technician

Work Location: Columbia SC (Fully onsite)

Position Overview:

We are looking for a Network Technician - Intermediate. The Network Support Specialist will be responsible for supporting and maintaining the network infrastructure and Office 365 tenant ensuring reliable connectivity and access across all critical sites. This role includes both routine and limited on-call responsibilities for our critical sites with a focus on wired and wireless networking account management and infrastructure projects.

Key Responsibilities:

Help Desk & Ticket Management

o Respond to and resolve help desk tickets related to:

Respond to Wired and wireless network issues
Network account onboarding and offboarding via custom scripts
Infrastructure-related incidents

Flexibility to support application projects
On-Call Support Rotation

o Level 1 Support: On-call every 3 weeks for critical site support (Network outages)

o Level 2 Support: On-call every 3 weeks (alternating with Level 1) for escalated issues at critical sites

Infrastructure Projects

o Assist in network rollouts upgrades and cleanup efforts
o Participate in planning and execution of infrastructure improvements

o Support documentation and inventory of network assets

Administrative & Technical Expertise

o Provide support for Microsoft administrative tasks including:

Entra ID (Azure AD) management

Group policy and user provisioning

Microsoft 365 administration

Assist with server administration tasks including:

Basic Windows Server maintenance

Monitoring and performance tuning

Patch management and updates

Required Qualifications:

5 Years of experience with Microsoft Entra ID
5 Years of experience with Microsoft administration
5 Years of experience with Windows Server environments
10 Years of experience in troubleshooting skills in networking (wired AND wireless)
5 Years of experience in customer service

Required Education:
Bachelors Degree OR equivalent experience.

Position Title: Network Technician Work Location: Columbia SC (Fully onsite) Position Overview: We are looking for a Network Technician - Intermediate. The Network Support Specialist will be responsible for supporting and maintaining the network infrastructure and Office 365 tenant ensuring reliabl...