The State of South Carolina is looking for a Network Technician - Intermediate (Network Support Specialist)
Why is this position open: To augment our IT staff in the absence of an FTE position as our agency focuses on remediations and overall network improvements.
Will close to submissions on 02/11/2026 5:00PM EST.
Interview Process: Two Rounds Virtual
Duration of the Contract: 6 Months
Possibility for Extension: Yes
Work Location: Role is fully onsite
Candidate location: Candidate must be a CURRENT SC resident. No relocation allowed.
Additional Details: Candidate must have a VALID Drivers License in order to drive a State Vehicle to various locations within SC. Travel will be throughout the State but will never exceed a business day unless otherwise agreed upon and scheduled in advance.
Candidate should be comfortable with On-Call rotation every 3 weeks to respond to critical sites for network outages as needed.
Full job description attached and required and preferred skills are listed below.
| Daily Duties / Responsibilities: Key Duties - Help Desk & Ticket Management
- Respond to and resolve help desk tickets related to:
- Respond to Wired and wireless network issues
- Network account onboarding and offboarding via custom scripts
- Infrastructure-related incidents
- On-Call Support Rotation
|
- Level 1 Support: On-call every 3 weeks for critical site support (Network outages)
- Level 2 Support: On-call every 3 weeks (alternating with Level 1) for escalated issues at critical sites
- Infrastructure Projects
- Assist in network rollouts upgrades and cleanup efforts
- Participate in planning and execution of infrastructure improvements
- Support documentation and inventory of network assets
- Administrative & Technical Expertise
- Provide support for Microsoft administrative tasks including:
- Entra ID (Azure AD) management
- Group policy and user provisioning
- Microsoft 365 administration
- Assist with server administration tasks including:
- Basic Windows Server maintenance
- Monitoring and performance tuning
- Patch management and updates
|
| Required Skills: - 5 Years of experience with Microsoft Entra ID
- 5 Years of experience with Microsoft administration
- 5 Years of experience with Windows Server environments
- 10 Years of experience in troubleshooting skills in networking (wired AND wireless)
- 5 Years of experience in customer service
preferred Skills: - Experience with wiring closets
- Experience with Ruckus switches
- Experience with Deskpro Ticketing System
- Experience with Active Directory DNS and Group Policy
ADDITIONAL SKILLS: - Ability to work independently and collaboratively in a team setting
- Excellent communication and documentation skills
|
| Required Education: Bachelors Degree. May sub for equivalent experience. | Required Certifications: No |
| INTERVIEW PROCESS (who will conduct i/v phone or in-person how many rounds of i/vs) Microsoft teams Panel interview | SCHEDULE INTERVIEW: How soon can you schedule an interview (date / times) Within 2 weeks of closing |
The State of South Carolina is looking for a Network Technician - Intermediate (Network Support Specialist) Why is this position open: To augment our IT staff in the absence of an FTE position as our agency focuses on remediations and overall network improvements. Will close to submissions on 0...
The State of South Carolina is looking for a Network Technician - Intermediate (Network Support Specialist)
Why is this position open: To augment our IT staff in the absence of an FTE position as our agency focuses on remediations and overall network improvements.
Will close to submissions on 02/11/2026 5:00PM EST.
Interview Process: Two Rounds Virtual
Duration of the Contract: 6 Months
Possibility for Extension: Yes
Work Location: Role is fully onsite
Candidate location: Candidate must be a CURRENT SC resident. No relocation allowed.
Additional Details: Candidate must have a VALID Drivers License in order to drive a State Vehicle to various locations within SC. Travel will be throughout the State but will never exceed a business day unless otherwise agreed upon and scheduled in advance.
Candidate should be comfortable with On-Call rotation every 3 weeks to respond to critical sites for network outages as needed.
Full job description attached and required and preferred skills are listed below.
| Daily Duties / Responsibilities: Key Duties - Help Desk & Ticket Management
- Respond to and resolve help desk tickets related to:
- Respond to Wired and wireless network issues
- Network account onboarding and offboarding via custom scripts
- Infrastructure-related incidents
- On-Call Support Rotation
|
- Level 1 Support: On-call every 3 weeks for critical site support (Network outages)
- Level 2 Support: On-call every 3 weeks (alternating with Level 1) for escalated issues at critical sites
- Infrastructure Projects
- Assist in network rollouts upgrades and cleanup efforts
- Participate in planning and execution of infrastructure improvements
- Support documentation and inventory of network assets
- Administrative & Technical Expertise
- Provide support for Microsoft administrative tasks including:
- Entra ID (Azure AD) management
- Group policy and user provisioning
- Microsoft 365 administration
- Assist with server administration tasks including:
- Basic Windows Server maintenance
- Monitoring and performance tuning
- Patch management and updates
|
| Required Skills: - 5 Years of experience with Microsoft Entra ID
- 5 Years of experience with Microsoft administration
- 5 Years of experience with Windows Server environments
- 10 Years of experience in troubleshooting skills in networking (wired AND wireless)
- 5 Years of experience in customer service
preferred Skills: - Experience with wiring closets
- Experience with Ruckus switches
- Experience with Deskpro Ticketing System
- Experience with Active Directory DNS and Group Policy
ADDITIONAL SKILLS: - Ability to work independently and collaboratively in a team setting
- Excellent communication and documentation skills
|
| Required Education: Bachelors Degree. May sub for equivalent experience. | Required Certifications: No |
| INTERVIEW PROCESS (who will conduct i/v phone or in-person how many rounds of i/vs) Microsoft teams Panel interview | SCHEDULE INTERVIEW: How soon can you schedule an interview (date / times) Within 2 weeks of closing |
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Job Location:
Monthly Salary:
Not Disclosed
Posted on:
21 hours ago
Vacancies:
1 Vacancy
