Roles/Responsibilities:
- Develops and maintains user and technical documentation and project process documentation for Application Teams. Understands the users view of applications and /or technology and is able to put procedures in a logical sequence. Provides expertise on technical concepts of applications and /or user groups and structuring procedures in a logical sequence due to abroad understanding of the applications. Writes a variety of technical articles reports brochures and/or manuals for documentation for a wide range of uses. May be responsible for coordinating the display of graphics and the production of the document.
- Develop enhance and maintain user documentation for multiple applications including documentation required for the operations provider. Develop on-line source documentation as appropriate. Maintain documentation libraries and subscription lists. Identify create revise and maintain documentation and templates. Ensure appropriate control access/use of documentation materials. Maintain application and user documentation. Ensure messages and terminology is consistent across all written materials. Research and complete documentation service requests. Communicate accurate and useful status updates. Manage and report time spent on all work activities. Follow quality standards. Ability to work in a team environment. Strong communication skills; both written and spoken.
- Composes technical documents manuals bulletins brochures publications training manuals and special reports. Organizes and coordinates the composition of material and drafting of forms suitable for reproduction. Reviews and edits prepared material and illustrations. Develops and refines material for publication in journals and periodicals. Prepares informational material for release to the mass media. Works with agency staff in the development of formats graphics and the layout of publications. Assists agency staff in preparing and refining material for speeches and other public presentations. May research product design capabilities and compatibility ranges.
- May oversee the writing editing publishing and distribution of specification documents. May review various resources and prepare analyses or summaries. May train others. Experience in technical writing journalism or communications work. Knowledge of the techniques and methods of planning organizing and writing various types of materials; of research methodology; and of departmental policies procedures and regulations.
Mandatory Skill:
- 4 years of general technical writer experience
- 1 years of experience mentoring and working with teams to implement standards for documentation including the development and delivery of related training materials
- 2 years of experience reviewing existing documentation against standards. Documenting and prioritizing identified gaps
- 1 years of experience working with work products and projects with purposeful ADA WCAG2.1AA focus
- 1 years of experience working with ADA tools associated with technical writing (e.g. Microsoft accessibility checker Adobe accessibility checker etc.
Desirable Skills: N/A
Roles/Responsibilities: Develops and maintains user and technical documentation and project process documentation for Application Teams. Understands the users view of applications and /or technology and is able to put procedures in a logical sequence. Provides expertise on technical concepts of a...
Roles/Responsibilities:
- Develops and maintains user and technical documentation and project process documentation for Application Teams. Understands the users view of applications and /or technology and is able to put procedures in a logical sequence. Provides expertise on technical concepts of applications and /or user groups and structuring procedures in a logical sequence due to abroad understanding of the applications. Writes a variety of technical articles reports brochures and/or manuals for documentation for a wide range of uses. May be responsible for coordinating the display of graphics and the production of the document.
- Develop enhance and maintain user documentation for multiple applications including documentation required for the operations provider. Develop on-line source documentation as appropriate. Maintain documentation libraries and subscription lists. Identify create revise and maintain documentation and templates. Ensure appropriate control access/use of documentation materials. Maintain application and user documentation. Ensure messages and terminology is consistent across all written materials. Research and complete documentation service requests. Communicate accurate and useful status updates. Manage and report time spent on all work activities. Follow quality standards. Ability to work in a team environment. Strong communication skills; both written and spoken.
- Composes technical documents manuals bulletins brochures publications training manuals and special reports. Organizes and coordinates the composition of material and drafting of forms suitable for reproduction. Reviews and edits prepared material and illustrations. Develops and refines material for publication in journals and periodicals. Prepares informational material for release to the mass media. Works with agency staff in the development of formats graphics and the layout of publications. Assists agency staff in preparing and refining material for speeches and other public presentations. May research product design capabilities and compatibility ranges.
- May oversee the writing editing publishing and distribution of specification documents. May review various resources and prepare analyses or summaries. May train others. Experience in technical writing journalism or communications work. Knowledge of the techniques and methods of planning organizing and writing various types of materials; of research methodology; and of departmental policies procedures and regulations.
Mandatory Skill:
- 4 years of general technical writer experience
- 1 years of experience mentoring and working with teams to implement standards for documentation including the development and delivery of related training materials
- 2 years of experience reviewing existing documentation against standards. Documenting and prioritizing identified gaps
- 1 years of experience working with work products and projects with purposeful ADA WCAG2.1AA focus
- 1 years of experience working with ADA tools associated with technical writing (e.g. Microsoft accessibility checker Adobe accessibility checker etc.
Desirable Skills: N/A
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